problem posting to ebird

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Charlie Paterson

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Dec 7, 2022, 5:23:38 PM12/7/22
to cob...@googlegroups.com
I use ebird frequently, but today I had a problem posting an observation.  I researched on ebird and sent a request for help but it looks like it might be days for a reply.

Here's the problem:  When I add an observation such as 3 house finch  or  3 hofi  the auto ID line says "can't find your bird?' and when I press that and then press "search all species" it ends my session.  App is up to date, Merlin works fine and the locations I've tried I've used many times before.

I'd appreciate any suggestions.

Charlie Paterson

Charlie Paterson

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Dec 7, 2022, 7:56:32 PM12/7/22
to cob...@googlegroups.com
FYI  deleted and reinstalled mobile app -- fixed!

Norm Lewis

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Dec 7, 2022, 10:33:56 PM12/7/22
to Charlie Paterson, cob...@googlegroups.com
EBird has been acting odd for a couple days.

Norm
Sent from my iPhone


On Dec 7, 2022, at 3:30 PM, Charlie Paterson <charliea...@gmail.com> wrote:


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Bryan Guarente

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Dec 7, 2022, 10:45:20 PM12/7/22
to Norm Lewis, Charlie Paterson, cob...@googlegroups.com
Multiple people have reported this behavior with iPhones since the last eBird update. For some users all returns to good after a few app restarts and often a full power down of the phone and then power up. 

This has only been affecting iPhone users on iOS 16.1 or higher. The newest version of eBird’s app (2.15.3) seems to be the culprit so far. 

All users on Facebook’s eBird discussion community that are experiencing this problem have found the issue to be fleeting. 

I hope this can set you at ease r it may not fix the problems. 

Good luck,
Bryan

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Bryan Guarente
Meteorologist/Instructional Designer
UCAR/The COMET Program
Boulder, CO

Susan Rosine

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Dec 7, 2022, 11:40:13 PM12/7/22
to Colorado Birds
Yeah, mine switched to Hungarian for no reason a couple days ago, and another time refused to let me add photos to my lists. I'm sure it will be fixed soon. Today it seemed okay. 

Susan Rosine
Brighton 

Catherine Labio

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Dec 8, 2022, 8:22:39 AM12/8/22
to Colorado Birds
I had a different problem.  At first the app worked fine.  When I tried entering a second observation, though, the app froze.  And when I tried starting a different checklist, there were absolutely no birds listed. Entering a bird name yielded nothing. The same happened with several new checklists.  Turning the iPhone off and then back on didn't fix the problem.  I deleted the app and then reinstalled it.  For now, it works.

jay...@gmail.com

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Dec 8, 2022, 8:57:18 AM12/8/22
to Colorado Birds
I had the same problem that Charlie reported, basically there was no list of birds when you start an observation.  I deleted the Colorado Pack, then reinstalled it.  On your phone, go to "More" (far right side on the bottom of the screen), go to "Packs", try deleting and reinstalling whatever Packs you use.

Jay Hutchins
Longmont

Charlie Paterson

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Dec 8, 2022, 6:59:09 PM12/8/22
to Bryan Guarente, Norm Lewis, cob...@googlegroups.com
 Thanks for the info.  I finally resolved this by deleting and reinstalling the app.  Unfortunately, this erases all Not Submitted checklists.
Charlie 
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