Binoculars Question

[Nicolle Martin]

Birders, I just received my first and long awaited pair of Swarovski Binoculars (NL Pure) via FedEx. This photo depicts how Cabela packed them and shipped them to me: 

No packing material, nothing. My question for you experts is whether you would accept binoculars that were shipped like this w/o any protection? Should I be worried about the integrity of the binoculars after bouncing around for a few days? 

Many thanks, 

Nicolle Martin 

Littleton, CO 

[jhm...@gmail.com]

I know several people who work for Swarovski so I forwarded Nicole’s email to them. Here was their response.

 

And no, I don’t even get deals on their products.

 

Jim                 

 

James H. Moss, JD

Attorney at law

Schedule an Appointment

 

PO Box 621088

Littleton, CO 80162

 

720 334 8529

J...@Moss-Law.co

 

 

 

Thanks for the heads-up!

 

We can’t control how Cabela’s chooses to package the products we sell, but due to the ruggedness of our product and our packaging, I would not be concerned about the integrity of the binocular at all. 

 

I would tell Nicolle that to prevent something like this in the future, I would suggest she purchase from Front Range Birding & Optics near C470 and Kipling (or the store in Boulder). They are an amazing birding shop that supports all the local birding groups! They are also the only SWAROVSKI OPTIK dealer in Colorado that specializes in birding.

 

As another option, she could have just gone to the Cabela's store in Lone Tree to prevent the shipping issue. Finally, she could have purchased directly from the SWAROVSKI OPTIK website, and we definitely pack our boxes better than that!!

 

FYI: The pricing should be the same at all outlets. 

 

Please let me know if you, Nicolle, or anyone from the group has any questions. 

 

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