Unable to access cloudlab.us

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Aashutosh Poudel

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Apr 16, 2025, 7:50:11 PM4/16/25
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Hi Cloudlab team,

Is there a downtime scheduled for cloudlab.us? I am unable to open the webpage: "cloudlab.us" or SSH into my experiment nodes. I was running a k8s cluster experiment on Emulab d430 machines.

Thank you,
Aashutosh

Aashutosh Poudel

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Apr 16, 2025, 8:13:29 PM4/16/25
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Ok, it seems I cannot access cloudlab.us from my home wifi/network. Accessing after switching to another network works. 
But why is this? I was able to access it fine in the morning. Does anyone else have this issue?

Antonis Psistakis

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May 6, 2025, 4:06:47 AM5/6/25
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I also have the same issue. Tried different networks and devices with no lack.

Is there a scheduled downtime?

Thank you.

Leigh Stoller

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May 6, 2025, 7:13:09 AM5/6/25
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> On May 6, 2025, at 1:06 AM, Antonis Psistakis <antonisp...@gmail.com> wrote:
>
> I also have the same issue. Tried different networks and devices with no lack.
>
> Is there a scheduled downtime?

Hi. No scheduled downtime, I am not seeing any problems
at the moment. The Internet is a complicated beast. :-)

Leigh


SAURABH AGARWAL

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May 6, 2025, 9:07:57 AM5/6/25
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Similar issue. Tried different networks etc. Can't access cloudlab.us or ssh into experiments.

If it helps attached is the browser console log. 
Screenshot from 2025-05-06 08-07-15.png

Leigh Stoller

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May 6, 2025, 9:16:06 AM5/6/25
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> On May 6, 2025, at 6:07 AM, 'SAURABH AGARWAL' via cloudlab-users <cloudla...@googlegroups.com> wrote:
>
> Similar issue. Tried different networks etc. Can't access cloudlab.us or ssh into experiments.
>
> If it helps attached is the browser console log.

Yep, looks like we have an upstream issue at the University.
Stay tuned for more info.

Leigh

WEI DA

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May 6, 2025, 10:15:09 AM5/6/25
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Experiencing the similar issue, but difference is I can ssh to the node but failed to access the website from the university network.

Best

Leigh Stoller <lbst...@gmail.com> 于2025年5月6日周二 14:16写道:
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Curtis Doty

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May 6, 2025, 11:11:20 AM5/6/25
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Ashfaqur Rahaman

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May 6, 2025, 1:24:32 PM5/6/25
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I am facing the same issue. I can SSH to the existing experiment, but can't access cloudlab.us. I have also tried multiple geo-locations with VPN, still the same issue.

Is there any other way to create a new experiment?

Kind regards,
Ashfaq

Leigh Stoller

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May 6, 2025, 1:30:26 PM5/6/25
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> On May 6, 2025, at 10:24 AM, Ashfaqur Rahaman <sajib...@gmail.com> wrote:
>
> I am facing the same issue. I can SSH to the existing experiment, but can't access cloudlab.us. I have also tried multiple geo-locations with VPN, still the same issue.
>
> Is there any other way to create a new experiment

Sorry no. We hope to be back online soon, we will let you
know when the upstream network has been fixed, it is
out of our control.

Thanks
Leigh


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