CHAT transcript content disappears

[Tracy Preza]

Hello,

I had a question about CHAT files. On two occasions, I have opened up a transcript and found all the contents have been deleted. These were transcripts that I had previously opened up to run some analyses on, so they had been saved previously. 

The first time it happened, I thought maybe I forgot to put @Begin and @End in my transcript, so I made sure to do that going forward, but it happened again.  

I would appreciate any insights into this problem! 

Thank you for your help! 

Tracy Preza

[Leonid Spektor]

Tracy,

There was a bug on Windows PC a while back that during saving of file CLAN would crash and file would not get saved. Please make sure you have the latest version of CLAN.

If this happens on Mac, then please email to me directly at spe...@andrew.cmu.edu with more details about what analysis you are running and what steps you are taking when data disappears.

Leonid.

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