Google Classroom 2FA problem

[Declan Ward]

Hello all,

I am having problems with Google Classroom. 

When my students go to log in , classroom is looking for a phone number so they cannot get in.

How do I change this?

I checked all the settings in Google Admin section and cannot see anything that needs to be changed.

I have 2FA turned off in the admin section.

We are trying to log into Canva with out google sign ins and it is looking for 2FA as in a text message or authenticator. 

How do I turn this off?

Regards Declan 

[Power]

To the best of my knowledge the only thing would cause this is enforcement of 2FA on accounts. This is controlled via security settings. It is applied by OU so perhaps you have the default to off but maybe accidentally turned it on for the student OU. 

[Clare Wallace]

Yes - I'd concur - you need to move students into their own OU and turn 2fa off for them

https://support.google.com/a/answer/9176657?hl=en for more on 2fa

--
--
You received this message because you are subscribed to the Google
Groups "CESI-list" group.
To post to this group, send email to cesi...@googlegroups.com
To unsubscribe from this group, send email to cesi-list+...@googlegroups.com
For more options, visit this group at http://groups.google.com/group/cesi-list?hl=en-GB where all messages are archived and are publically available to non members of the list. Messages may also show up in search engines etc.
Visit the web site www.cesi.ie
Attempts to use the list for commercial purposes may result removal from the list.
---
You received this message because you are subscribed to the Google Groups "CESI-list" group.
To unsubscribe from this group and stop receiving emails from it, send an email to cesi-list+...@googlegroups.com.
To view this discussion on the web, visit https://groups.google.com/d/msgid/cesi-list/CA%2BL9eFg9JkR30d4ZJsJLjWmsfrWLSr9pc8UZhMJbLwry3TD%3D2Q%40mail.gmail.com.

[Greg Ashe]

Not quite as aimple as it may seem. Even moving to an OU with 2FA not enforced won't automatically turn it off for those users. 

To view this discussion on the web, visit https://groups.google.com/d/msgid/cesi-list/CANxKmdXcF5OspuhERBxSkOMWrhKdGdMbjazDzPocm9irK82S%2BA%40mail.gmail.com.

NB Disclaimer Important: ​

Information in this email (including attachments) is confidential. It is intended for receipt and consideration only by the intended recipient. If you are not an addressee or intended recipient, any use, dissemination, distribution, disclosure, publication or copying of information contained in this email is strictly prohibited. Opinions expressed in this email may be personal to the author and are not necessarily the opinions of Glenstal Abbey. If this email has been received by you in error we would be grateful if you could immediately notify the sender, and thereafter delete this e-mail from your system.  You are requested to carry out your own virus check before opening any attachment. The author and Glenstal Abbey accept no liability for any loss or damage which may be caused by viruses, malware or malicious software.

​ 

CHY: 4001 I Charity Reg No: 20005283

Please consider the environment before printing this email.​

[Declan Ward]

I phoned Google support in the end. 

It seems I cannot turn off 2fa permanently but when Google thinks an account might be compromised or an unusual log in, it looks for a 2fa.

I would like to turn it off permanently. The only way around it was to go into admin settings of each individual user and into their security settings. Turn off 2sv (second verification) for 10 minutes.

I had to do this individually for each student in a class of thirty. There doesn't seem to be a quicker way of doing this.

I have 2fa turned off already in the organisational unit and across the school already.

To view this discussion on the web, visit https://groups.google.com/d/msgid/cesi-list/CAO3QJDugJFbmtNhkRTNnikvhaW%3DiFO15vcJTNRHhTwbh5_wNbQ%40mail.gmail.com.

[Clare Wallace]

Thanks for this update

To view this discussion on the web, visit https://groups.google.com/d/msgid/cesi-list/CA%2BL9eFjanC%2BQfhwYVLq449POmS-eOWyvMfkpVOG8ZiHPVCbHGw%40mail.gmail.com.