A sincere request for your assistance in resolving an issue.

11 views
Skip to first unread message

Raja Anand

unread,
Oct 17, 2025, 2:50:05 PMOct 17
to cbiop...@googlegroups.com

Dear Webmaster,

We work in the area of colorectal adenocarcinoma at the AVMC Medical College and Hospital, Pondicherry, India.

For our projects, I have found that your cBioPortal web server is not only user-friendly but also highly effective in producing valuable results.

While working on it, we encountered a situation where all site functions progress well until clicking the link ‘Survival’. When we clicked it, it showed errors. Copied (below) and attached the screenshot for your reference.

We would be very grateful if you could help us rectify the issue. Please let me know if you need any clarification. 

 

Thank you very much in advance for your time and consideration.

 

Sincerely yours,

Raajesh Anand 



Screenshot (1989).png


Screenshot (1989).png

JJ Gao

unread,
Oct 20, 2025, 6:00:49 PMOct 20
to Raja Anand, cbiop...@googlegroups.com
Hi Raajesh,

It was due to a data issue we are working on. Sorry for the inconvenience. We'll get back to you once it's fixed - hopefully soon.

-JJ

--
You received this message because you are subscribed to the Google Groups "cBioPortal for Cancer Genomics Discussion Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to cbioportal+...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/cbioportal/CABVWAMqJEi6EA3xCw3_nUH6W7KBK5jr93rdxXqxzkDNE2ghz7g%40mail.gmail.com.
Reply all
Reply to author
Forward
0 new messages