Echo test: 1006 after upgrade

[Nie Ważne]

Hi everyone.
After upgrade of bbb instance i have 1006 error when I want to join with microphone to the room: 1006 - timeout.

In logs, i have only this:

[15/Mar/2021:17:21:37 +0100] "GET /ws?sessionToken=6bh7cuctwbdfkkvw HTTP/1.1" 101 4 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36"

And I can't find anymore logs.

Here you are bbb-conf --check and --status output:

root@bbb:~# bbb-conf --check

BigBlueButton Server 2.2.35 (2390)
                    Kernel version: 4.4.0-203-generic
                      Distribution: Ubuntu 16.04.7 LTS (64-bit)
                            Memory: 16431 MB
                         CPU cores: 8

/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)
       bigbluebutton.web.serverURL: https://bbb.my-secret-domain.tld
                defaultGuestPolicy: ALWAYS_ACCEPT
                 svgImagesRequired: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server_name: bbb.my-secret-domain.tld
                              port: 80, [::]:80
                              port: 443 ssl

/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)
                       local_ip_v4: xxx.yy.z.rrr
                   external_rtp_ip: xxx.yy.z.rrr
                   external_sip_ip: xxx.yy.z.rrr

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
                        ext-rtp-ip: $${external_rtp_ip}
                        ext-sip-ip: $${external_sip_ip}
                        ws-binding: xxx.yy.z.rrr:5066
                       wss-binding: xxx.yy.z.rrr:7443

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback_host: bbb.my-secret-domain.tld
                 playback_protocol: https
                            ffmpeg: 4.2.4-1ubuntu0.1bbb1~16.04.1

/etc/bigbluebutton/nginx/sip.nginx (sip.nginx)
                        proxy_pass: xxx.yy.z.rrr
                          protocol: http

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento SFU)
                        kurento.ip: xxx.yy.z.rrr
                       kurento.url: ws://127.0.0.1:8888/kurento
                    kurento.sip_ip: xxx.yy.z.rrr
                    localIpAddress: xxx.yy.z.rrr
               recordScreenSharing: true
                     recordWebcams: true
                  codec_video_main: VP8
               codec_video_content: VP8

/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)
                             build: 1144
                        kurentoUrl: wss://bbb.my-secret-domain.tld/bbb-webrtc-sfu
                  enableListenOnly: true
                    sipjsHackViaWs: true

/usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (STUN Server)
                              xxx.yy.z.rrr


# Potential problems described below

root@bbb:~# bbb-conf --status
nginx —————————————————► [✔ - active]
freeswitch ————————————► [✔ - active]
redis-server ——————————► [✔ - active]
bbb-apps-akka —————————► [✔ - active]
bbb-transcode-akka ————► [✔ - active]
bbb-fsesl-akka ————————► [✔ - active]
red5 ——————————————————► [✔ - active]
tomcat7 ———————————————► [✔ - active]
mongod ————————————————► [✔ - active]
bbb-html5 —————————————► [✔ - active]
bbb-webrtc-sfu ————————► [✔ - active]
kurento-media-server ——► [✔ - active]
etherpad ——————————————► [✔ - active]
bbb-web ———————————————► [✔ - active]
root@bbb:~#

[Cheekian Tan]

Try to update your /etc/bigbluebutton/nginx/sip.nginx by following this instruction.

[Nie Ważne]

I tried this, doesn't work.

[autopatch]

search for error 1006 here in the group, I had a similar problem and I found the solution in a thread here (not with google), something like a value needed to be changed from true to false.

[Fred Dixon]

Please follow these steps when upgrading a 2.2 server to a newer build of 2.2, see

  https://docs.bigbluebutton.org/2.2/install.html#upgrading-from-bigbluebutton-22

Regards,... Fred

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[Nie Ważne]

I did everything what i've found in documentation, so changes ws/wss, ports in sip, setip and many other things - doesn't work.

[BisZinc]

I have done a apt-update which triggered the bbb upgrade. now we are running 2.3-alpha 8

immediately after the upgrade we ran into this 1006 problem too.   in our case, reverting nginx to call freeswitch with non ssl appears to fix the problem.

to be specific:  
1) edit /etc/bigbluebutton/nginx/sip.nginx

2) Change proxy_pass value as follow

proxy_pass http://x.x.x.x:5066;

We have also run into the 1007 error on firefox after the upgrade, the following config change helped us address the problem.

Reference: https://higheredlab.com/bigbluebutton-guide/   point 13

Quote"

Open file opt/freeswitch/etc/freeswitch/sip_profiles/external.xml and locate the following section:

<param name="ext-rtp-ip" value="$${local_ip_v4}"/>

<param name="ext-sip-ip" value="$${local_ip_v4}"/>

Change that to:

<param name="ext-rtp-ip" value="$${external_rtp_ip}"/>

<param name="ext-sip-ip" value="$${external_sip_ip}"/>

[Nie Ważne]

I didn't found solution of problem, but i've found workaround: remove bbb and install again:

bbb-conf --stop

systemctl stop tomcat7 nginx

systemctl disable tomcat7 nginx

apt --purge remove bbb-* nginx tomcat7

rm -fr /usr/share/red5 /etc/bigbluebutton /usr/local/bigbluebutton /var/www/bigbluebutton /usr/share/etherpad-lite /opt/freeswitch /usr/local/bigbluebutton /var/cache/red5 /var/lib/red5 /usr/share/bbb-web /var/bigbluebutton

wget  https://ubuntu.bigbluebutton.org/bbb-install.sh

bash bbb-install.sh -v xenial-22 -s bbb.mydomain.tld -d -g