Error 1002 after update

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Jerome Loubens

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Mar 14, 2023, 6:40:06 AM3/14/23
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Hello
every time I do
apt-upgrade
on the server, I have 1002 errors on my BBB servers in 2.6
What parameters can I check for the solution?
THANKS

sd...@distancelearning.cloud

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Mar 14, 2023, 6:59:03 AM3/14/23
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Always use bbb-install to update, the script will validate and set/keep configuration.

 

Are you stopping/starting the instance.   This happens a lot when the internal/external ip change on a start/stop often.

 

If its 1002 on audio,  its websocket cant connect.   This is either a nginx, or freeswitch sip profile setting that does not match.

 

Regard,

Stephen

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Jerome Loubens

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Mar 14, 2023, 7:12:45 AM3/14/23
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Tks
I ran the install script again and everything was back to normal.
sudo wget -qO- https://ubuntu.bigbluebutton.org/bbb-install-2.6.sh | bash -s -- -v focal-260 -s bbb.mydomain.com
How do I update the server but not the BBB packages?

Fred Dixon

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Mar 14, 2023, 7:55:01 AM3/14/23
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Hi Jerome,

> How do I update the server but not the BBB packages?

You could temporarily comment the source in /etc/apt/sources.list.d/bigbluebutton.list, then do an apt-get update to clear it from the cache.  Doing an apt-get dist-upgrade should then upgrade all the other components except BigBlueButton.

Make sure you re-enable the source in bigbluebutton.list when you want to upgrade BigBlueButton.

Also, you can use the -v option in bbb-install.sh to pin the server to a specific version of BigBlueButton, such as

  -v focal-260-2.6.0-rc.6
  

Regards,... Fred



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Jerome Loubens

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Mar 14, 2023, 8:18:06 AM3/14/23
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Thank you very much for all this valuable information.
I will try to comment on all my servers to avoid small problems during updates

Fred Dixon

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Mar 14, 2023, 8:25:39 AM3/14/23
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Hi Jerome,

> Thank you very much for all this valuable information.

Are you on twitter and want to give back?  It's in my signature, but take a moment and tweet some love to @bigbluebutton about how it's helping you achieve the goals of your project.  

Regards,... Fred



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