Look in freeswitch fs_cli to see if you successfully registered to call centric.
If is does register, then you can dial the number and should see the incoming call in the dial plan and why it’s not matching.
Its also possible to just connect by IP routing with a lot of providers, no need to have your BBB server register.
Regards,
Stephen
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defaultWelcomeMessageFooter todefaultWelcomeMessageFooter=<br><br>To join this meeting by phone, dial:<br> %%DIALNUM%%<br>Then enter %%CONFNUM%%# as the conference PIN number.To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/240101d9030c%24b76c28b0%2426447a10%24%40distancelearning.cloud.
That’s not mandatory if you don’t want to expose to all users. If you are writing your own front end you can set the pin on create call, and then give only the users that want to call in the pin in advance.
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https://docs.bigbluebutton.org/dev/api.html#create
if you are writing your own front end integration, you can pass the dialnumber and the voicebridge on the create call. See docs above.
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Your freeswitch is configured with a password. The command is like this.
/opt/freeswitch/bin/fs_cli -p d425b194583d4fbe
You replace the password above with yours which can be found at
cat /opt/freeswitch/conf/autoload_configs/event_socket.conf.xml
<?xml version="1.0"?>
<configuration name="event_socket.conf" description="Socket Client">
<settings>
<param name="nat-map" value="false"/>
<param name="listen-ip" value="::"/>
<param name="listen-port" value="8021"/>
<param name="password" value="d425b194583d4fbe"/>
<!--<param name="apply-inbound-acl" value="loopback.auto"/>-->
<!--<param name="stop-on-bind-error" value="true"/>-->
</settings>
</configuration>
You will need to read the documentation on Freeswitch to better understand this. Or contact one of the commercial providers https://bigbluebutton.org/commercial-support/ if its critical for you to get this working.
Regards,
Stephen
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So your not successfully registering to call centric.
This information is not correct. Ask call centric for an example of freeswitch config. I think proxy, and extension values are probably incorrect if I had to guess.
When its right, you will successful registration in fs_cli console.
<gateway name="Callcentric">
<param name="proxy" value="www.callcentric.com"/>
<param name="username" value="PROVIDER-ACCOUNT"/> //Put my own
<param name="password" value="PROVIDER-PASSWORD"/> //Put my own
<param name="extension" value="1-777-839-0586"/>
<param name="register" value="true"/>
<param name="context" value="public"/>
Regards,
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<param name="username" value="PROVIDER-ACCOUNT"/> //Put my own
<param name="password" value="PROVIDER-PASSWORD"/> //Put my own
<param name="extension" value="1-777-839-0586"/>
<param name="register" value="true"/>
<param name="context" value="public"/>
After this i run this command
/opt/freeswitch/bin/fs_cli -p d425b194583d4fbe //
I attached a screenshot. Is it working now?
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Looks like it registered fs_cli > sofia status will give you more info.
Now call the number and watch the console. Should see the console display on a call.
Also port 5060 needs to be restricted to all IPS, except the call centric IP that their switch is using. They will provide list.
If its wide open you will see looks of sip traffic trying to use your callcentric call to make long distance spam.
Possibly cost you a bunch of money 😊
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You need to paste the dial plan, and the fs_log . basically you will see the dialplan expressions, looks like the pin is not matching.
Exact reason in logs.
Depending on what dialplan code you have, you may need to make sure one bbb user is in webrtc audio before it allows a telephone user to connect. That’s coded in some examples.
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<extension name="check_if_conference_active">
<condition field="${conference ${pin} list}" expression="/sofia/g" />
This means at least 1 user needs to have joined audio with webbrowser for pin to work 😊
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The pin is the voicebridge number that your front end is sending on the “create call” .
At this to bigbluebutton.properties and restart bbb.
Will show you what the pin should be.
defaultWelcomeMessageFooter=<br><br>To join this meeting by phone, dial:<br> %%DIALNUM%%<br>Then enter %%CONFNUM%%# as the conference PIN number
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I don't understand (The pin is the voicebridge number that your front end is sending on the “create call” .)
If you add this to welcome, it will show you what the meetings voicebridge is, which is the pin,
To join this meeting by phone, dial:<br> %%DIALNUM%%<br>Then enter %%CONFNUM%%#
The %%DIALNUM%% comes from telephone number you added in bigbluebutton.properties
Bbb creates a random one, unless the front end (Moodle, Greenlight, your own code etc) sends in the voice bridge number on the create call.
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Santosh
The pin is different every time and unknown to user unless you modify the front end software to pass a fixed voicebridge number.
Looks like you’re a commercial developer trying to finish a project 😊 in the bigbluebutton-dev group. I’ve responded 10 times to this post.
The answer to your last question… Just try it and see what happens.. Quicker than to just ask.
Setup questions should be asked in bigbluebutton-setup.
Also, if its time urgent try getting commercial support https://bigbluebutton.org/commercial-support/
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