FW: Support

[John Blouin]

Good morning,

I have a member of our company who has a beaglebone system connected to his computer via USB; I put his computer on our Azure domain, installed Connectwise, and Webroot and he says he cant communicate with the system.

 

I checked his device manager and below is what I see; do I need a driver to fix his communication issue? Thank you,

 

 

 

 

Have a blessed day,

John Blouin
IT / Help Desk

SAExploration
Safety. Acquisition. Experience.
13645 N. Promenade

Stafford/Texas/77477

 

Direct: 346-874-7581

Mobile: 713-806-9082

 

Jbl...@saexploration.com

 

 

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https://beagleboard.org/about/jkridner - a 501c3 non-profit educating around open hardware computing

[sinte...@gmail.com]

Hello,

From what I remember, the new drivers are from the BBB.io peoples and not from the drivers dedicated to Windows. I think you may want to update the BIOS on your machine too (or UEFI).

Seth

P.S. I have had that issue since the onset. Have you looked up the info. for Windows RNDIS yet? If not, reply and I will look it up soon.