Error on Windows Client Installer Bareos-24.0.1~pre5.190ccc24a-x64-Release.exe

[Rogerio Pereira]

When I try to install the new client for Windows:

https://download.bareos.org/current/windows/Bareos-24.0.1~pre5.190ccc24a-x64-Release.exe

The Bareos-fd service is not created on Windows.

Is there any way to create the service manually?

It seems like an error in the installer.

[Bruno Friedmann (bruno-at-bareos)]

Are you using plugins on that bareos-fd ?

if yes, you can remove the file python3-fd.dll or specify in the filedaemon configuration the plugin name you want to use.

[Rogerio Pereira]

No, I don't use any plugins, just Windows folder backups.

The installer gives a message very quickly: Invalid Service Name
And the service is not created.

I checked that bareos-fd.exe is in the correct location, I'm going to see a way to create the service manually.

[Bruno Friedmann (bruno-at-bareos)]

While there's a message about a service name invalid during the installation, at the end the service is installed and running

here on Windows 2022 server.

Bareos File Backup Service

"C:\Program Files\Bareos\bareos-fd.exe" /service 

Did you refresh the service view applet (F5)

To install the service by yourself, the following command should do the trick

"C:\Program Files\Bareos\bareos-fd.exe" /install 

[Rogerio Pereira]

I'm using Windows Server 2016, the installer worked up to version 23.x

Yes, I refreshed the list of services with F5, it didn't show up. 

The command: "C:\Program Files\Bareos\bareos-fd.exe" /install

It didn't create the service and it didn't give an error either.

Creating it with Powershell below, it gave an error on start.

New-Service -Name "Bareos-fd" -BinaryPathName "C:\Program Files\Bareos\bareos-fd.exe" -DependsOn afd,tcpip -DisplayName "Bareos File Backup Service" -StartupType Automatic -Description "Provides file backup and restore services (bareos client)"

[Rogerio Pereira]

Is there a place where I can download the old client (23.x)?

[Bruno Friedmann (bruno-at-bareos)]

The old version is available only for subscription customer.

Can't you give the error at start ?

[Rogerio Pereira]

I created the service with the command below (on Powershell):

New-Service -Name "Bareos-fd" -BinaryPathName '"C:\Program Files\Bareos\bareos-fd.exe" /service' -DependsOn afd,tcpip -DisplayName "Bareos File Backup Service" -StartupType Automatic -Description "Provides file backup and restore services (bareos client)"

Error on Start:
The Bareos File Backup Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

[Sebastian Sura]

Which error did it give you ?
Can you try starting bareos-fd manually ? I.e. entering '"C:\Program Files\Bareos\bareos-fd.exe"' in cmd/powershell ?

Kind Regards
Sebastian Sura

Am 19.12.24 um 14:10 schrieb Rogerio Pereira:

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[Rogerio Pereira]

Yes, no error, no msg on event viewer, no executable running.

Trying to attach the error msg on installer

[Sebastian Sura]

Do you get output if you turn on debug messages ? You can do so by passing `-d1000` on the command line.

Am 19.12.24 um 14:39 schrieb Rogerio Pereira:

Yes, no error, no msg on event viewer, no executable running.

Trying to attach the error msg on installer

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[Bruno Friedmann (bruno-at-bareos)]

Seen same message on Windows 2022 during install, but the service is installed at the end, and running ?

[Rogerio Pereira]

No, the service is not created.

[Rogerio Pereira]

I tried with the -d1000 but nothing happen.

C:\Program Files\Bareos>bareos-fd.exe -d1000

[Rogerio Pereira]

Ok, I tried to run bareos-fd.exe from Explorer and I receive the attached error.

After installed the last VC++ redistributable (https://aka.ms/vs/17/release/vc_redist.x64.exe) on Server, and reinstalling the client the service was created.

Thank you!
Mystery solved. ;)

[Rogerio Pereira]

Yes, nothing happen.

C:\>"C:\Program Files\Bareos\bareos-fd.exe"
C:\>

No error, no executable running, no msg on Event Viewer.

Below the error on installer:

[Rogerio Pereira]

No, no output messages.

C:\Program Files\Bareos>bareos-fd.exe -d1000

C:\Program Files\Bareos>bareos-fd.exe -d1000

C:\Program Files\Bareos>

[Rogerio Pereira]

Yes, no error, no msg on event viewer, no executable running.

Below the error on installer.

Em quinta-feira, 19 de dezembro de 2024 às 10:29:43 UTC-3, Sebastian Sura escreveu:

[Bruno Friedmann (bruno-at-bareos)]

Don't know what happens to this thread.

You last post is not an error like you think, its just a call the net stop bareos-webui to be sure that component is stopped before any copy of files (otherwise it might failed later)

Should it be handled differently ? feel free to propose sponsoring or direct PR to fix that inconvenient.

The installer should continue and install the product afterwards without any troubles.

[Rogerio Pereira]

Hi Bruno

I don't know what happened but my answer disappeared from the thread.

The problem was that I didn't have Visual C++ 2015-2022 installed, so the installer wouldn't create the service.

I answered this in December 2024 but the message disappeared.

Sorry, problem solved.