Error "Write Bootstrap"

[stefan....@harnet.de]

Hello, my dears,

i have version 22.0.1 and my "Write Bootstrap" command runs with errors:
...
29-Dez 18:05 bareos-dir JobId 2696: Error: Error running program when updating bootstrap file: |/usr/sbin/bsmtp -h dsme01.intern.example.com -f "(Bareos) " -s "Bareos: Backup OK of bareos-fd Full" : ERR=Child exited with code 1
...
Here my "" configuration file:

...

root@dsme01:~# cat /etc/bareos/bareos-dir.d/job/BackupCatalog.conf
Job {
  Name = "BackupCatalog"
  Description = "Backup the catalog database (after the nightly save)"
  JobDefs = "DefaultJob"
  Level = Full
  FileSet="Catalog"
  Schedule = "WeeklyCycleAfterBackup"
  # This creates an ASCII copy of the catalog
  # Arguments to make_catalog_backup.pl are:
  #  make_catalog_backup.pl <catalog-name>
  RunBeforeJob = "/usr/lib/bareos/scripts/make_catalog_backup MyCatalog"
  # This deletes the copy of the catalog
  RunAfterJob  = "/usr/lib/bareos/scripts/delete_catalog_backup MyCatalog"
  # This sends the bootstrap via mail for disaster recovery.
  # Should be sent to another system, please change recipient accordingly
##   Write Bootstrap = "|/usr/bin/bsmtp -h dsme01.intern.example.com -f \"\(Bareos\) \" -s \"Bootstrap for Job %j\" stefan....@example.com"
  Write Bootstrap = "|/usr/sbin/bsmtp -h dsme01.intern.example.com -f \"\(Bareos\) \%r\" -s \"Bareos: \%t \%e of \%c \%l\" stefan....@example.com"
  Priority = 11                   # run after main backup
  Run Script {
    Console = "update stats days=3"
    Console = "prune stats yes"
    Console = ".bvfs_update"
    Runs When = After
    Runs On Client = No
    ## Runs On Failure = No
  }
}

...

And this email arrives:
...
backupadmin
MIME-Version: 1.0
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: 8bit

29-Dez 18:02 bareos-dir JobId 2696: shell command: run BeforeJob "/usr/lib/bareos/scripts/make_catalog_backup MyCatalog"
29-Dez 18:03 bareos-dir JobId 2696: Start Backup JobId 2696, Job=BackupCatalog.2022-12-29_18.02.25_20
29-Dez 18:03 bareos-dir JobId 2696: Connected Storage daemon at bareos.intern.harnet.de:9103, encryption: TLS_CHACHA20_POLY1305_SHA256 TLSv1.3
29-Dez 18:03 bareos-dir JobId 2696:  Encryption: TLS_CHACHA20_POLY1305_SHA256 TLSv1.3
29-Dez 18:03 bareos-dir JobId 2696: Connected Client: bareos-fd at dsme01.intern.harnet.de:9102, encryption: TLS_CHACHA20_POLY1305_SHA256 TLSv1.3
29-Dez 18:03 bareos-dir JobId 2696:  Handshake: Immediate TLS 
29-Dez 18:03 bareos-dir JobId 2696:  Encryption: TLS_CHACHA20_POLY1305_SHA256 TLSv1.3
29-Dez 18:04 bareos-dir JobId 2696: Using Device "FileStorage" to write.
29-Dez 18:04 dsme01-fd JobId 2696: Connected Storage daemon at bareos.intern.harnet.de:9103, encryption: TLS_CHACHA20_POLY1305_SHA256 TLSv1.3
29-Dez 18:04 dsme01-fd JobId 2696:  Encryption: TLS_CHACHA20_POLY1305_SHA256 TLSv1.3
29-Dez 18:04 dsme01-fd JobId 2696: Extended attribute support is enabled
29-Dez 18:04 dsme01-fd JobId 2696: ACL support is enabled
29-Dez 18:04 bareos-sd JobId 2696: Volume "Full-0060" previously written, moving to end of data.
29-Dez 18:04 bareos-sd JobId 2696: Ready to append to end of Volume "Full-0060" size=8882352406
29-Dez 18:05 bareos-sd JobId 2696: Releasing device "FileStorage" (/media/usb/backups/storage).
29-Dez 18:05 bareos-sd JobId 2696: Elapsed time=00:01:14, Transfer rate=38.31 M Bytes/second
29-Dez 18:05 bareos-dir JobId 2696: Insert of attributes batch table with 110 entries start
29-Dez 18:05 bareos-dir JobId 2696: Insert of attributes batch table done
29-Dez 18:05 bareos-dir JobId 2696: Error: Error running program when updating bootstrap file: |/usr/sbin/bsmtp -h dsme01.intern.harnet.de -f "(Bareos) " -s "Bareos: Backup OK of bareos-fd Full" : ERR=Child exited with code 1
29-Dez 18:05 bareos-dir JobId 2696: Error: Bareos bareos-dir 22.0.1~pre (21Dec22):
  Build OS:               Debian GNU/Linux 11 (bullseye)
  JobId:                  2696
  Job:                    BackupCatalog.2022-12-29_18.02.25_20
  Backup Level:           Full
  Client:                 "bareos-fd" 22.0.1~pre (21Dec22) Debian GNU/Linux 11 (bullseye),debian
  FileSet:                "Catalog" 2021-11-10 03:45:01
  Pool:                   "Full" (From command line)
  Catalog:                "MyCatalog" (From Client resource)
  Storage:                "File" (From Job resource)
  Scheduled time:         29-Dez-2022 18:02:25
  Start time:             29-Dez-2022 18:04:00
  End time:               29-Dez-2022 18:05:14
  Elapsed time:           1 min 14 secs
  Priority:               11
  FD Files Written:       110
  SD Files Written:       110
  FD Bytes Written:       2,835,263,807 (2.835 GB)
  SD Bytes Written:       2,835,277,324 (2.835 GB)
  Rate:                   38314.4 KB/s
  Software Compression:   None
  VSS:                    no
  Encryption:             no
  Accurate:               no
  Volume name(s):         Full-0060
  Volume Session Id:      33
  Volume Session Time:    1671974737
  Last Volume Bytes:      11,719,735,756 (11.71 GB)
  Non-fatal FD errors:    1
  SD Errors:              0
  FD termination status:  OK
  SD termination status:  OK
  Bareos binary info:     Bareos community build (UNSUPPORTED): Get professional support from https://www.bareos.com
  Job triggered by:       User
  Termination:            *** Backup Error ***
...
What could that be?

Greetings from Stefan Harbich

[Bruno Friedmann]

Didn't you reuse the normal mail command line (the one sending the result of the job) to the Bootstrap command (which send the bsr to a recipient)

Maybe you should check you mta and mail server for error in logs I suspect that your mailer didn't accept the mail due to undefined from address see the %r is not known in bootstrap command when it is in mail command ;-)

if you use a -f "Bareos <bar...@domain.tld>" it should certainly better accepted by the mailer.

[Bruno Friedmann]

journal contain certainly something like the following error.

```

Dec 30 09:41:12 debian11 bconsole[24689]: Connected Director daemon at localhost:9101, encryption: TLS_CHACHA20_POLY1305_SHA256 TLSv1.3
Dec 30 09:41:31 debian11 bareos-dir[24680]: 30-Dez 09:41  Message delivery ERROR: Mail prog: bsmtp: tools/bsmtp.cc:128-0 Fatal malformed reply from localhost: 501 <root>: sender address must co>
Dec 30 09:41:31 debian11 bareos-dir[24680]: 30-Dez 09:41  Message delivery ERROR: Mail prog: bsmtp: tools/bsmtp.cc:128-0 Fatal malformed reply from localhost: 501 <root>: sender address must co>
Dec 30 09:41:31 debian11 bareos-dir[24680]: 30-Dez 09:41  Message delivery ERROR: Mail program terminated in error.
Dec 30 09:41:31 debian11 bareos-dir[24680]: CMD=/usr/bin/bsmtp -h localhost -f "(Bareos) <root>" -s "Bareos: Backup OK of bareos-fd Full" root
Dec 30 09:41:31 debian11 bareos-dir[24680]: ERR=Child exited with code 1
Dec 30 09:41:31 debian11 bareos-dir[24680]: 30-Dez 09:41  Message delivery ERROR: Mail program terminated in error.
                                                          CMD=/usr/bin/bsmtp -h localhost -f "(Bareos) <root>" -s "Bareos: Backup OK of bareos-fd Full" root

                                                          ERR=Child exited with code 1

D

```

Either use a complete and valid email sender address or create an alias for "root|bareos" to something valid.

[stefan....@harnet.de]

Hello Bruno,
yes, my mail server did not accept the mail. By providing a correct email address, it worked.

A question: "Shouldn't there also be an attachment (*.bsr file) with the mail?
Greetings from Stefan Harbich

[Bruno Friedmann]

Hi Stefan, I think it should, because that line is obviously there to send by mail the bootstrap.

I'm not using this mechanism myself on my installation, so I can't confirm nor infirm that.