As the original article is in Tamil, I have tried to make the comment in Tamil. Hope, the moderator will approve it and the author of the article will not mind if any mistakes are made while writing this comment in Tamil considering my limited knowledge of this language.
திறமையற்ற ஊழியர்களால் தவறுகள் செய்யப்படுகின்றன, ஆனால் வங்கிகளின் திறமையான அதிகாரிகளால் பொதுவாக மோசடிகள் செய்யப்படுகின்றன, இது வங்கிக்கு பெரும் இழப்பை ஏற்படுத்துகிறது. வங்கிகளில் கணினி மயமாக்கல் இந்த பெரும் திரட்டப்பட்ட இழப்புக்கு எந்த வகையிலும் பொறுப்பல்ல. எனது முப்பது வருடங்களுக்கும் மேலான வங்கி அனுபவத்தில் இதை நான் அனுபவித்திருக்கிறேன்.
From: Kalyanasundaram Subramaniam
Sent: 09 July 2022 12:35 PM
To: bankpensioner
Subject: bankpensioner Bank employees inadequacy of knowledge - write up in Dinamani Tamil newspaper from Indian express group
S Kalyanasundaram
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Firstly I have not posted anything again.
Secondly I had posted my article from Dinamani and not Dinamalar
I have just now sent my comments to your earlier observation.
I do not support or oppose any person. I simply register my views on the comments of someone. எப்பொருள் யார் யார் வாய் கேட்பினும் அப்பொருள் மெய்ப்பொருள் காண்பது அறிவு
You may also please read my write up https://www.dailypioneer.com/2022/columnists/state-run-banks-must-retrain-employees.html on the same subject.
Regards.
S Kalyanasundaram
Where have I accepted the comment of Gurumurthy ? I have written only “வார இதழின் ஆசிரியர் பொத்தம் பொதுவாக எல்லா ஊழியர்களையும் திறமை அற்றவர்கள் என்ற பொருள்பட பேசியது சற்று நெருடலான விஷயம் தான்”
Forget about the comments of Gurumurthy. What is our perception about the knowledge and skill of present day bankers? After leaving the bank I was part of a training system which caters to the needs of various private as well as some public sector banks. I had the opportunity to interact with staff of different banks. My perception is that there is marked deterioration in the level of basic knowledge required.
I can narrate number of incidents to prove my point. But this may not the suitable forum for this. But just I cite one area. Almost all the staff working in a bank branch must be handling cheques on a daily basis. Just shoot the following simple questions to them and find out yourself their level of knowledge.
Difference between bearer and order instrument
Types of crossing
What is negotiability and how it is different from transferability?
When a bearer instrument contains Account Payee, how to treat?
Difference between Not negotiable crossing and Account payee crossing
Conditions for filing criminal case for cheque return under Section 138
Effect of blank endorsement
Or simply ask them to explain payment in due course.
For your information, the FM has not accepted the views of Gurumurthy and see the video to know her reaction and also her subsequent speech praising the bank employees.
No doubt that bankers have given good services during pandemic. But that is not the point I am discussing in my article. You are free to have your own opinion about the level of knowledge of present day bankers. I have simply written what I feel.
Regards
S Kalyanasundaram
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A crossed cheque is a cheque that is payable only through a collecting banker and not directly at the counter of the bank.
As per Section 126 in The Negotiable Instruments Act, 1881
Payment of cheque crossed generally.—Where a cheque is crossed generally, the banker on whom it is drawn shall not pay it otherwise than to a banker.
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