Email Notification Errors

[Alex Bernal]

Sorry if this is double posted, my first try isn't appearing.

I am a 25 year Windows admin who just inherited a Mac environment that uses Munki/AutoPkgr. I don't know what I'm doing, so I'm hoping the community can help me out.

The email notification stopped working a few weeks ago, and I don't understand why. When I open AutoPkgr and try to send a Test email, I get an error:

After hours of googling and reading, I have found nothing. Can anyone suggest how I might troubleshoot this and get notifications working again? I only almost no understanding of the Mac keychain, how to use/manage/repair it; so please feel free to explain it as though I know nothing - which is true.

Thanks,

Alex 

[Mike Solin]

Hello! I encountered the same issue - see these GitHub issues for the fix:

https://github.com/lindegroup/autopkgr/issues/714

https://github.com/lindegroup/autopkgr/issues/717

Mike

--

https://mikesolin.com

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[Alex Bernal]

Thanks Mike,

     I read through both threads, and they seem to hinge on the reinstallation of the AutoPgkr helper tool. Specifically "reinstall the AutoPkgr helper tool by holding Opt and selecting Reinstall Helper Tool." I can't quite figure out how to do this, when I open Finder, hold Opt and right click on AutoPgkr there is no option to Reinstall the Helper tool. If I open Finder > Right click on AutoPkgr > select Show Package Contents, I searched through there a well and I don't see a helper tool.

   If anyone has done this before, could you please explain it to me like I'm a 5 year old (I have zero experience working in a Mac environment)? Thanks.

Alex

[Daniel Moore]

Open AutoPkgr and select the Install tab

Check "Show AutoPkgr menu icon"

A suitcase icon should appear in your Mac menubar

Hold option and click the suitcase icon

You should see "Reinstall Helper Tool" at the bottom of the menu

To view this discussion on the web visit https://groups.google.com/d/msgid/autopkgr-discuss/fa375ab4-b798-4362-92c9-16e5b855b8a4n%40googlegroups.com.

[Alex Bernal]

That was it... was able to reinstall the Helper tool, and notifications are working again. Thank you.

Alex