Error message - User {user} may not have permissions to access account act_{number}.

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Moon

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Jul 26, 2016, 8:32:20 AM7/26/16
to Supermetrics
Hello,

Suddenly getting this error message when I try to refresh one of my queries this morning - any ideas? It's very important that this query run ASAP today, so any ideas would be greatly appreciated.

Zach

Error: Unsupported post request. Object with ID 'act_
{number}' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-a User {user} may not have permissions to access account act_{number}.

Mikael Thuneberg

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Jul 26, 2016, 9:29:21 AM7/26/16
to automate...@googlegroups.com
This is coming from Facebook. Check that you're running the query with an FB user that has access rights to the FB Ads account.

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