Facebook Insights - Query failed: Your query returned no data

[m.ai...@spontaneousorder.de]

hi guys,

I just wanted to grab some data from my facebook account and I always get the message "Query failed: Your query returned no data".

can you help me with that?

thanks,

michael

[Mikael Thuneberg]

If Facebook returns no data, we can't do anything about that. You should try with a different type of query. If you think there's a bug in our tool causing this, please provide all details about the query and include screenshots.

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[m.ai...@spontaneousorder.de]

Thank you for your quick answer!

I did some more digging and it seams that I only get no data when the date range is Yesterday. Is this a known problem?

I'm currently trying to build a daily report always using yesterday data.

[Mikael Thuneberg]

It may be that FB doesn't return data that new, so you may need to instead do a report for day before yesterday.

To view this discussion on the web visit https://groups.google.com/d/msgid/automateanalytics/131bb364-7741-4c9a-a891-ed42a815113a%40googlegroups.com.

[m.ai...@spontaneousorder.de]

Nope. It seems that this is an issue! If I select "This Month to Date" I get all data including today and yesterday. If I select "Yesterday" I get the error message.

[Mikael Thuneberg]

Ok it seems FB doesn't like it if the start date and end date are exactly the same. So now in these cases we add one second to the end date. That seems to fix the issue.

To view this discussion on the web visit https://groups.google.com/d/msgid/automateanalytics/4d5d1acd-e6f3-4aa8-93f4-631d77ccf5a5%40googlegroups.com.