Sip 401 unauthorized error

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Ibbi

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Sep 24, 2016, 9:34:17 AM9/24/16
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Hello,

I have configured ASTPP correctly but all of sudden i am getting an error 401 unauthorized. It happened when i have added 2 lines in astpp dial plan option in Gateway.

I am getting it all why i am getting sip 401 error when i can use the same sip credentials on soft-phone directly without any issue. I have attached the complete log including sip error.


freeswitch-siptrace.txt

Samir Doshi

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Sep 24, 2016, 1:50:56 PM9/24/16
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That's strange behavior. You should try gateway's different parameters and see if that can resolve it. 




Best Regards
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Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com



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Ibbi

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Sep 26, 2016, 4:52:01 AM9/26/16
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I am also surprised to see this behavior and tried another gateway but the issue remains the same.


On Saturday, September 24, 2016 at 10:50:56 PM UTC+5, Samir Doshi wrote:
That's strange behavior. You should try gateway's different parameters and see if that can resolve it. 




Best Regards
--
Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com



Disclaimer:
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.

On Sat, Sep 24, 2016 at 7:04 PM, Ibbi <ibrah...@gmail.com> wrote:
Hello,

I have configured ASTPP correctly but all of sudden i am getting an error 401 unauthorized. It happened when i have added 2 lines in astpp dial plan option in Gateway.

I am getting it all why i am getting sip 401 error when i can use the same sip credentials on soft-phone directly without any issue. I have attached the complete log including sip error.


--
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Documentation : https://astppdoc.atlassian.net/
Please contact at sa...@inextrix.com for commercial support.
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Samir Doshi

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Sep 26, 2016, 8:04:44 AM9/26/16
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Are you using any ping option or similar in gateway configuration? 

Best Regards
--
Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com



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Ibbi

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Sep 26, 2016, 9:34:36 AM9/26/16
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No, i keep that field empty.

i just put username, password and proxy. ASTPP was working fine few days back but when i added 2 lines to generate ring-back tone under dialplan which worked fine for few days then all of a sudden started getting this error.
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