Dashboard Not Working after login

[K@!yana]

Hi,

I've installed the ASTPP on 12th of Nov 2015. And I've successfully logged in as well.

But I'm unable to see any logs / options after logging into the dashboard.

Please check the image and help me on that.

Thanks & Regards,
K@!yana.

[Samir Doshi]

It seems UI is not installed or configured correctly. 

Would you please give 755 permission to /var/www/html/astpp folder and check? 

Best Regards
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Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com

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[K@!yana]

Hi Samir,

Thanks for the reply will check and get back to you.

Thanks & Regards,
K@!yana.

[K@!yana]

Hi Samir,

I have applied 755 permission to /var/www/html/astpp folder. But still I getting the same output.

Thanks & Regards,
K@!yana

On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

[Samir Doshi]

Look at /var/lib/astpp/astpp-config.conf to confirm base_url. Make sure it must be configured correctly. 

Best Regards
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Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com

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[K@!yana]

Hi Samir,

I've set my base url as  base_url=http://192.168.1.25:8081/

Thanks & Regards,
K@!yana.

On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

[K@!yana]

Hi Samir,

Please check these images attached and let me know if there is wrong in installation of GUI.

Thanks & Regards,
K@!yana.


On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

[Samir Doshi]

All seems correct to me. 

Do you see any errors in apache logs? 

Best Regards
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Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com

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On Fri, Nov 13, 2015 at 3:15 PM, K@!yana <kalya...@gmail.com> wrote:

Hi Samir,

Please check these images attached and let me know if there is wrong in installation of GUI.

Thanks & Regards,
K@!yana.


On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

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[K@!yana]

Hi Samir,

Please find the apache log files in the attachments and let me know.

Thanks & Regards,
K@!yana.

On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

[Ibrahima Gaye]

​Hello K@!yana​

With Chrome:

​Please do right click on the place where the dashboard should be opened

then click on Inspect element​

then please let us know if you see some errors in the "new opened pane"

Best regards,

On Fri, Nov 13, 2015 at 10:01 AM, K@!yana <kalya...@gmail.com> wrote:

K@!yana

​

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[K@!yana]

Hi Gaye,

Thanks for the reply. Please check the attached image. I've checked it and found the error while inspecting the element.

Thanks & Reply,
K@!yana.

On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

[Ibrahima Gaye]

can you show your "index.php" ?

Best regards

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[K@!yana]

Hi Gaye,

Please find the attachment of index.php file from /var/www/html/astpp

Thanks & Regards,
K@!yana.

On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

[Ibrahima Gaye]

OK this seems to be a false flag,

Should be easy to fix,

please check all the persmissions:

cgi-bin

lib

...

​

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[K@!yana]

Hi Gaye,

I've re-checked all the permissions and tried again but it didn't resolve the issue. Please check the images attached and let me know if I missed out anything.

Thanks & Regards,
K@!yana.

On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

[Ibrahima Gaye]

​the owner of your cgi-bin is root​ set the owner to your http user

Best regards,

​

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[Samir Doshi]

Did you try by running update.sh again?

Sent from mobile

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[K@!yana]

Hi Gaye,

I've changed the cgi-bin owner to http user. But still I get the same issue. please check the image and let me know.

Thanks & Regards,
K@!yana.

On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

[K@!yana]

Hi Samir,

Regarding update.sh I couldn't find it. Can you help me where it is located. And more over I've installed it on 12th of November 2015. So let me know if I missed out some updates.

Thanks & Regards,
K@!yana.

On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

[Ibrahima Gaye]

please let us see your apache configuration

​

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On Sat, Nov 14, 2015 at 7:55 AM, K@!yana <kalya...@gmail.com> wrote:

Hi Samir,

Regarding update.sh I couldn't find it. Can help me where it is located. And more over I've installed it on 12th of November 2015. So let me know if I missed out some updates.

Thanks & Regards,
K@!yana.

On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

Hi,

I've installed the ASTPP on 12th of Nov 2015. And I've successfully logged in as well.

But I'm unable to see any logs / options after logging into the dashboard.

Please check the image and help me on that.

Thanks & Regards,
K@!yana.

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[K@!yana]

Hi Gaye,

Please find the attachments of Apache2 config file along with image.

Thanks & Regards,
K@!yana.

On Friday, 13 November 2015 00:53:38 UTC+5:30, K@!yana wrote:

[Juned Khan]

Hi Sandeep,

Can you just confirm all your php dependencies are installed correctly or not ?

dpkg --list | grep php5

    OR

Try to install it again

apt-get install php5 php5-dev php5-common php5-cli php5-gd php-pear php5-curl libapache2-mod-php5

Then restart/reload apache service 

service apache2 reload
service apache2 restart

Also, you just having problem with astpp portal only or its same for all the sites in that system, please confirm that as well.

Regards
Juned Khan

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[Ibrahima Gaye]

If it's not unsecure for you, i can help by remote ssh for 30 minutes;

Best regards

​

------

Ibrahima GAYE,
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[Иван Козловский]

Ok Teamwiever id: 494 336 992

password 6687

To view this discussion on the web visit https://groups.google.com/d/msgid/astpp/CAKCHnovJ3ZcEoH5sMg%3D-g1cEjRyoT0AY_YZin1BSqo%3DWn%2B3Q-Q%40mail.gmail.com.

[Ibrahima Gaye]

Sorry but our network does not alllow teamviewer :(

To view this discussion on the web visit https://groups.google.com/d/msgid/astpp/CAH8NDPv2t9OUR12y0RbZ8q0Sp_SS-JnP8iqSwttkcqJZWV_MRg%40mail.gmail.com.

[K@!yana]

Hi Gaye,

Thanks for the reply. I'm ready to give you access. Please let me know when you are ready. I will share you my IP address and root details.

[Ibrahima Gaye]

Ok lets try at 11:30AM GMT
Best regards

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[K@!yana]

Hi Gaye,

Please let me know once you are ready, I will share you the details.

[Ibrahima Gaye]

I'm ready boss (don't share on this list)

​

------

Ibrahima GAYE,
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[K@!yana]

Hi Gaye,

Where do you want me to share? Shall I contact you on skype?

[Ibrahima Gaye]

You can send it directly on my email address :)

​

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[Ibrahima Gaye]

or skype if you prefer

[K@!yana]

Hi Gaye,

I've sent you a Skype request. Check it.

Thanks & Regards,
K@!yana

[Ibrahima Gaye]

Done !

​

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Ibrahima GAYE,
Senior Project Management support
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[Ibrahima Gaye]

Hello it's working fine now;

i have added the part in red in your .htaccess file:

<IfModule mod_php5.c>

  php_value magic_quotes_gpc                0

  php_value register_globals                0

  php_value session.auto_start              0

  php_value mbstring.http_input             pass

  php_value mbstring.http_output            pass

  php_value mbstring.encoding_translation   0

  php_value short_open_tag 1

  php_value max_input_vars  10000

  php_value output_buffering  10000

</IfModule>

Although i thing the first line (in red) would have fixed it

Best regards

[K@!yana]

Hi Gaye,

Thank you Gaye for your support.

Thanks & Regards,
K@!yana.

[Ibrahima Gaye]

Welcome man, just don't when you become billionnary send me $1million :)

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