Plese -> AtoM DIP upload Error Archivematica 1.7 and AtoM 2.4

[Marcelo Moro Brondani]

I have AtoM 2.4 on port 9000 and Archivematica 1.7 on port (80) (storage server on 8000) installed on the same server for testing. I made AtoM's API Key settings and put it in Archivematica.

Ubuntu 14.04 LTS. In the process of ingest, I put the slug of a certain description of the AtoM to carry out the upload. The process reports that it was successful, but the files were not sent. OBS: In the reingest process: -Upload DIP -> manually occurs successfully -Re-ingest -> Error => Error re-ingesting package: Error in approve reingest API. HTTPConnectionPool(host='atom', port=80): Max retries exceeded with url: /api/transfer/reingest (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known',))

Why does DIP upload succeed? And why re-ingest error occurs?

How can I solve this?

I'm sorry for my English.

[Sarah Romkey]

Hi Marcelo,

Regarding the DIP upload, if Archivematica is reporting success I would check on the AtoM side. Make sure that the job scheduler is running, check that the SWORD plugin is enabled, etc- basically everything described here: https://www.archivematica.org/en/docs/archivematica-1.7/admin-manual/installation-setup/integrations/atom-setup/#atom-setup

You can also check the AtoM error logs.

I'm not sure about the reingest error and how it relates to the DIP upload. Did you try a partial reingest to do the DIP and you got this error?

Cheers,

Sarah

Sarah Romkey, MAS,MLIS

Archivematica Program Manager
Artefactual Systems
604-527-2056

@archivematica / @accesstomemory

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[Marcelo Moro Brondani]

Hello! I followed steps of this checklist, but I continue with the problem of sending DIP to AtoM.

Displays the following error:

upload-qubit.py: ERROR     2018-05-28 13:03:23,166  archivematica.upload.qubit:log:64:  [uploadDIP] Target: adminstracao
upload-qubit.py: ERROR     2018-05-28 13:03:23,166  archivematica.upload.qubit:log:64:  [uploadDIP] rsync --protect-args -rltz -P --chmod=ugo=rwX /var/archivematica/sharedDirectory/watchedDirectories/uploadDIP/boletos16-c6a2ca87-83a5-4e40-91d6-180c1b8aa934 archivematica@XX.XX.XX.XX:/tmp
upload-qubit.py: ERROR     2018-05-28 13:03:23,168  archivematica.upload.qubit:log:64:  [uploadDIP] Rsync output is being saved in /tmp/tmp2GqJUQ
[uploadDIP] Rsync quit unexpectedly (exit 255), the upload script will be stopped here

[Jesús García Crespo]

Hi Marcelo,

The log mentions that Rsync quit unexpectedly. Have you tried opening /tmp/tmp2GqJUQ? It may contain useful information about the error.

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Jesús García Crespo,
Software Developer, Artefactual Systems Inc.
http://www.artefactual.com | +1.604.527.2056