, Florian K. <mits...@googlemail.com> wrote:
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, Florian K. <mits...@googlemail.com> wrote:
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Hi Florian,
Sorry for the late response.I have just found a chance to discuss your case again with our system engineer.
He needs to know more details about your proxy setup.
Firstly is it an HTTP or HTTPS proxy?
PS : Free or Paid one-on-one support and consultancy for your streaming project, please book at https://calendly.com/antmedia/
Regards,Burak Kekec
On Sat, 1 Aug at 9:10 AM
, Ant Media <sup...@antmedia.freshdesk.com> wrote:
Hi Florian K.,
One of my friend s working on issue. I will write you when I get an answer from him.
PS : Free or Paid one-on-one support and consultancy for your streaming project, please book at https://calendly.com/antmedia/Regards,Burak Kekec
On Wed, 29 Jul at 9:22 PM
, Florian K. <mits...@googlemail.com> wrote:
Thanks for the reply.Maybe as some additional info, we tried quite a few thing but in the end got stuck.After we finally found the global settings for java (net.properties) we set the proxy there but that did not help.We cross checked with a tiny java (just some curl test) program to see if proxy settings work and what arguments would need to be added.
So it didn't even matter what we tried to add to the start.sh, as even global settings are ignored by AMS, at least proxy settings.We also tried some iptables rerouting through our proxy but since the activation is via https we just get an error from that."Unrecognized SSL message, plaintext connection?" Maybe our proxy doesn't route things correctly in that regard, but I think HTTPS in general just doesn't work with that.
And well, the actual error message that happens with the failed license activation is simply that it can not reach the activation server, timed out.Fun fact, with that not being able to go out we also can not use the support form in the webinterface or the YT/FB/Twitter connections.
Ant Media schrieb am Mittwoch, 29. Juli 2020 um 20:03:55 UTC+2:
Hi Florian K.,
We will try it on our side first and give feedback to you.
PS : Free or Paid one-on-one support and consultancy for your streaming project, please book at https://calendly.com/antmedia/Regards,Burak KekecOn Fri, 24 Jul at 12:09 PM
Hello,
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