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EMD

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Jul 31, 2021, 3:49:42 PM7/31/21
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Hello! First of all I would like to thank you for this wonderful app, I just want to inform you, that I'm having some problems with TTS, the app only reads the answers of 1 deck and only "automoves" to the next question in that deck, in the other decks it only reads the question, thats all. I have choosen the option "use general configuration" for that purpose for each deck.
Thx a lot!! 

Ii T

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Aug 4, 2021, 2:59:47 PM8/4/21
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سلام 
وقتی یک کلمه انگلیسی ذخیره میکنم آیا برنامه خودش کلمه تلفظ میکنه ؟ اگه تلفظ میکنه کلمه رو تو کدوم قسمت برنامه هست ؟؟
 منظورم این نیست که خودم با صدای خودم تلفظ کلمه انگلیسی ضبط کنم 

Mike Hardy

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Aug 4, 2021, 3:00:28 PM8/4/21
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hellin mylli

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Aug 6, 2021, 11:01:03 AM8/6/21
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How do I add a shortcut to the home screen in android ?

hellin mylli

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Aug 6, 2021, 11:01:52 AM8/6/21
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How to slove shortcut issue in android

Lav

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Aug 13, 2021, 11:49:02 AM8/13/21
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Hello

I have a problem in adding cards
When I am  trying to add a card manually the app is closing by itself
Can you please help me with this?

Thank you in advance

Mike Hardy

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Aug 13, 2021, 11:59:00 AM8/13/21
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That sounds like a crash to me! We hate hate hate crashes and work to fix them as fast as possible.


I'm really sorry it's happening.


Can you do a couple things for us to try to troubleshoot this?


- make absolutely sure you are using the latest stable version, should be v2.15.6

- run check database on your collection (deck like --> top right menu bar --> check database)

- please if you can enable crash reporting (it is opt-in, to protect privacy, but it is how we get the code stack trace to find the problem)

- if it still happens, open an issue with the debug information requested here: https://docs.ankidroid.org/help.html

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Musfique Rashid

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Aug 13, 2021, 12:33:47 PM8/13/21
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Is it possible to suffle/randomise flashcards in ankidroid? TIA 

j_te...@aol.com

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Aug 15, 2021, 2:43:58 PM8/15/21
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Hi!

I've had ankidroid for years now, and I'm just now noticing that it takes forever to start up every day. It seems like it downloads my entire collection every day, which takes upwards of ten minutes. Previously, it seemed that it would just sync any changes in due cards and completed cards dince the previous sync without having to do such an extensive download. I could be totally wrong about this. I just wanted to reach out and see if this is normal or some sort of issue. Thanks for keeping Anki mobile for us!!

(Image for reference- this is about halfway into the sync each day)

Best,

Jessica Tedder
Screenshot_20210815-040923_AnkiDroid.jpg

Mike Hardy

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Aug 15, 2021, 2:47:20 PM8/15/21
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Hi there -


This is not normal. It sounds like for whatever reasons the collections cannot determine that they are in sync, although your image appears to indicate that it's media files that are downloading.


Note that media sync is slightly separate from the collection of cards, and it may be that your media has never fully synced, meaning that there really are media files left to download. I would keep syncing and doing your best to allow it to do it's work until there truly are no media files left to download


If you are 100% certain that at the end of one of these syncs all your media is present and both AnkiWeb and your device are in sync so there are no actual changes on either side, then you might try settings -> advanced -> force full sync and choose to sync down to the device from ankiweb. This will also be a large slow sync but at the end you will hopefully enjoy the near instance "no change" syncs that you would expect when there aren't any changes


-Mike

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Akinpelu Taiwo

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Aug 20, 2021, 12:19:02 AM8/20/21
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I downloaded my ankidroid this morning but it's not opening
What's the matter please?

Michael Schulz

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Aug 21, 2021, 10:07:21 AM8/21/21
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Hello,
i have the following Problem: I made a lot of anki cards on my Desktop Computer. I could synchronise it with AnkiMobile on my ipad, but when I synchronise it with my phone via ankidroid it shows that I have no new or old cards (but I have), although my phone did download the cards.

Thanks for your help

M. Schulz

Елена Медведчук

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Aug 27, 2021, 5:47:35 PM8/27/21
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У мене в додатку AkiDroid зникли такі функції як: аудіо та зображення. Будь ласка допоможіть налаштувати)))

Mike Hardy

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Aug 27, 2021, 5:47:53 PM8/27/21
to anki-a...@googlegroups.com, Елена Медведчук, public...@ankidroid.org


On 8/27/21 4:22 PM, Елена Медведчук wrote:
У мене в додатку AkiDroid зникли такі функції як: аудіо та зображення. Будь ласка допоможіть налаштувати)))
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Константин Мягель

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Aug 30, 2021, 1:13:41 PM8/30/21
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Hi could you tell me please about Anki.
When I study cards, I press the button "repeat after 10 minutes", but Anki shows me this card not after 10 minutes, but even after 1 or 2 or 5 etc minutes. Is something wrong?

Алеся Владимирова

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Sep 1, 2021, 5:10:34 PM9/1/21
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Добрый день! Я перешла на новый телефон, все карточки анки остались в старом. Не могу из перекинуть со старого телефона на новый. Что мне делать?

Mahsa Khedri

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Sep 7, 2021, 3:48:42 PM9/7/21
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this is my problem 
what can i do???
Please help me not to delete my information. I worked very hard to enter the information🥲🥺🥺
Screenshot_۲۰۲۱۰۹۰۷_۲۲۴۱۱۸.jpg

Mike Hardy

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Sep 7, 2021, 3:54:11 PM9/7/21
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Hi there! We will not be able to help you with this, it is a problem with your local network


I just verified to make sure and sync6.ankiweb.net is *definitely* a valid host name, so your network is (for some reason) not responding correctly when asked to connect you to known-good internet host names.


mike@bistromath:~ % ping sync6.ankiweb.net
PING sync6.ankiweb.net (188.34.138.61) 56(84) bytes of data.
64 bytes from sync6.ankiweb.net (188.34.138.61): icmp_seq=1 ttl=53 time=185 ms
64 bytes from sync6.ankiweb.net (188.34.138.61): icmp_seq=2 ttl=53 time=187 ms
^C
--- sync6.ankiweb.net ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1001ms
rtt min/avg/max/mdev = 185.415/186.232/187.049/0.817 ms
mike@bistromath:~ %


-Mike

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juan martin

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Sep 8, 2021, 7:24:19 PM9/8/21
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You can not put the option to put to answer. and if you can I would like to know. Thank you

Mike Hardy

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Sep 9, 2021, 10:40:19 AM9/9/21
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Hi there!


I think you are looking for this? https://docs.ankidroid.org/#typeInAnswer


-Mike


On 9/8/21 6:29 PM, juan martin wrote:
You can not put the option to put to answer. and if you can I would like to know. Thank you
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Игорь Аракелов

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Sep 12, 2021, 9:53:14 PM9/12/21
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Hi guys! As i understand your app is the best in the market, thank you for your job!

Besides i have a problem that i cannot somehow resolve to enjoy the app:

For example i create a card - one side is the name of a block of English words, and the second side is the list of the words themselves.

Then i open the card, press "show the answer", estimate how good am I with these words and choose the rate "hard" which should mean that the app will ask me to learn this card again in 10 min.

But this never happen! I have deleted and re-installed the app twice but i never received any notifications or reminders from the app which kills any sense to use it.

My device is Samsung S9+, android 10, i have created Anki account and logged in.

Will be very grateful for your help!

Igor 

Hamod Hamod

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Sep 21, 2021, 11:47:10 AM9/21/21
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I hope you are add service I can add video, please thank you. 

Thành Quân

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Sep 22, 2021, 9:26:31 AM9/22/21
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developer, if I can write fractions, math formulas, for example 1 part 2 that I can write by hand, either part b or x part y, that would be great. Hope the developer considers and adds more features like I said, thanks.  please please please......

اصيل مهيوب

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Sep 22, 2021, 12:52:56 PM9/22/21
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مرحبا 
لقد حدثته الان 
عندي مشكله في اقتصاص الصورة 
عندما اقص الصورة لا يسمح لي بالاقتصاص الحر 
فقط اقتصاص مربعي الشكل

Screenshot_٢٠٢١٠٩٢٢-١٩٠٩٣٣_AnkiDroid.jpg
Screenshot_٢٠٢١٠٩٢٢-١٩١١٤٠_Gallery.jpg

Mike Hardy

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Sep 22, 2021, 1:00:59 PM9/22/21
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Hi there - that appears to be a difference with the system image cropper. We've stopped using the system cropper and started using a specific cropping library for 2.16 but it is not released to the general public yet


It can crop arbitrary rectangles, not just squares.

If you'd like to test it, sign up to be an alpha tester and you should start seeing 2.16alpha builds (currently at 2.16alpha15), or you can download a parallel release to try it https://github.com/ankidroid/Anki-Android/releases/  / https://docs.ankidroid.org/manual.html#betaTesting

Ali Tayyeb

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Sep 23, 2021, 1:38:30 PM9/23/21
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Kindly guide what to do? The app isn't opening after I installed it multiple times.
Screenshot_2021-09-23-18-47-26-86.png

T Ghasemi

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Oct 1, 2021, 8:50:10 AM10/1/21
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سلام
من هر کلمه ای تو آنکی دروید وارد میکنم دوبار ثبت میشه.مشکل کجاست؟

anna

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Oct 1, 2021, 8:51:53 AM10/1/21
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guys, I have tried to add tryptophan, and tyrosine, to my amino acids deck a few times, but it won't add, will you please help me with that?

Maria Angela Patricio Pádua

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Oct 9, 2021, 12:19:08 PM10/9/21
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Estou triste porque vou ter de parar de usar porque comprei um iPhone e ele não existe no iPhone
Vou usar muito pouco

Milena Mileyda Calle Huanca

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Oct 9, 2021, 12:19:08 PM10/9/21
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Hola tengo un problema con la aplicación , no la puedo abrir y se borraron algunos mazos que eran importantes y me gustaría recuperarlos 

Mike Hardy

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Oct 9, 2021, 12:20:17 PM10/9/21
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That should help recover from an older backup

Mike Hardy

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Oct 9, 2021, 12:23:08 PM10/9/21
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Hi there!
Anki Mobile is the thing to use for iPhone - it should have your cards in sync from AnkiWeb and everything


The first question people have is about the cost, here's information on that https://faqs.ankiweb.net/why-does-ankimobile-cost-more-than-a-typical-mobile-app.html

It's also possible to just use AnkiWeb directly via a mobile browser

Please note that AnkiDroid is developed by a different group than Anki Mobile, so I'm supplying the information but we're not directly related

Hope this helps!

tantanik

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Oct 11, 2021, 9:29:09 AM10/11/21
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Здравствуйте, скачанные колоды не отображаются в приложении. Приложением нельзя пользоваться.

Mike Hardy

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Oct 11, 2021, 9:29:50 AM10/11/21
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Hi there! After you download, you need to import - either via the system file picker, or directly using option menu in deck list: https://docs.ankidroid.org/manual.html#importing

Tsumi Na

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Oct 12, 2021, 9:57:08 AM10/12/21
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Error
An error occurred. Please use Tools > Check Database to see if that fixes the problem.
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.
Anki 2.1.46 (94913ec2) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2
Platform: Mac 10.16
Flags: frz=True ao=False sv=2
Add-ons, last update check: 2021-10-11 13:45:15

Socket error
Traceback (most recent call last):
File "waitress/channel.py", line 121, in handle_write
File "waitress/channel.py", line 259, in _flush_some
File "waitress/wasyncore.py", line 431, in send
OSError: [Errno 41] Protocol wrong type for socket

Mike Hardy

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Oct 12, 2021, 9:58:33 AM10/12/21
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Hi there! This looks like an Anki Desktop error, this support is for AnkiDroid (a totally separate group actually...)
I think you'll find help for Anki Desktop here: forums.ankiweb.net/
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