Hi there!
I think this will help: https://docs.ankidroid.org/#_workarounds
And maybe
https://github.com/ankidroid/Anki-Android/wiki/FAQ#tts--text-to-speech-is-not-speaking
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That sounds like a crash to me! We hate hate hate crashes and work to fix them as fast as possible.
I'm really sorry it's happening.
Can you do a couple things for us to try to troubleshoot this?
- make absolutely sure you are using the latest stable version, should be v2.15.6
- run check database on your collection (deck like --> top right menu bar --> check database)
- please if you can enable crash reporting (it is opt-in, to
protect privacy, but it is how we get the code stack trace to find
the problem)
- if it still happens, open an issue with the debug information
requested here: https://docs.ankidroid.org/help.html
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Hi there -
This is not normal. It sounds like for whatever reasons the collections cannot determine that they are in sync, although your image appears to indicate that it's media files that are downloading.
Note that media sync is slightly separate from the collection of cards, and it may be that your media has never fully synced, meaning that there really are media files left to download. I would keep syncing and doing your best to allow it to do it's work until there truly are no media files left to download
If you are 100% certain that at the end of one of these syncs all
your media is present and both AnkiWeb and your device are in sync
so there are no actual changes on either side, then you might try
settings -> advanced -> force full sync and choose to sync
down to the device from ankiweb. This will also be a large slow
sync but at the end you will hopefully enjoy the near instance "no
change" syncs that you would expect when there aren't any changes
-Mike
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Hi there!
Hopefully this helps:
https://github.com/ankidroid/Anki-Android/wiki/FAQ#why-doesnt-my-sound-or-image-work-on-ankidroid
-Mike
У мене в додатку AkiDroid зникли такі функції як: аудіо та зображення. Будь ласка допоможіть налаштувати)))
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Hi there! We will not be able to help you with this, it is a problem with your local network
I just verified to make sure and sync6.ankiweb.net is *definitely* a valid host name, so your network is (for some reason) not responding correctly when asked to connect you to known-good internet host names.
mike@bistromath:~ % ping sync6.ankiweb.net
PING sync6.ankiweb.net (188.34.138.61) 56(84) bytes of data.
64 bytes from sync6.ankiweb.net (188.34.138.61): icmp_seq=1 ttl=53
time=185 ms
64 bytes from sync6.ankiweb.net (188.34.138.61): icmp_seq=2 ttl=53
time=187 ms
^C
--- sync6.ankiweb.net ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1001ms
rtt min/avg/max/mdev = 185.415/186.232/187.049/0.817 ms
mike@bistromath:~ %
-Mike
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You can not put the option to put to answer. and if you can I would like to know. Thank you
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