Lost progress

[dakotalee24]

I lost all my progress one of my decks that has over 7000 cards in it. Can someone please help me? 

I got a new phone and Redownload the decks I use. When I click sync to restore my progress it reset everything in the ankiweb version. I have been working on this deck for almost 4 years. 

Sent from my Galaxy

[Mike Hardy]

Oh my - that is unfortunate - if you still have access to the old phone you may want to force full sync up from it, then back down from ankiweb to your new device

This is similar to the lost my cards FAQ but not *quite* the same, still it may help: https://github.com/ankidroid/Anki-Android/wiki/FAQ#lost-my-cards

-Mike

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