Google Ads Scripts Issue

[Salvador Escorcia]

Hi all,

I have some problems with custom audiences not being synced with Google. I am getting an error ‘Audiences not set.’ with expected not being the same as actual. Some of these audience errors are being resolved a few days later. We think we are setting the Audience Type and everything else correctly, so we are not sure what is going wrong.  Is this a Google side issue we should expect to handle or is there something you can see on your end that would indicate a fix we could implement to get rid of this intermittent issue?

Thanks,

SE

[Google Ads Scripts Forum Advisor]

Hi SE,

 

Thanks for reaching out. I am Harry from the Google Ads Scripts Team.

 

Please be informed that this forum is only for the Google Ads Scripts related concerns. With that said, if you are using a script in setting your audience types, kindly provide the script name and your Google Ads account CID where you have created the script so that I would be able to check on this and assist you further. You may send them here or privately via the reply to author option. If this option is not available at your end, you may send it through our email (googleadsscr...@google.com) instead.

 

If you are using the Google Ads UI in this regard, kindly reach out to our Google Ads Product Team instead through this link.

 

Thanks,

Harry Cliford Rivera Google Ads Scripts Team

ref:_00D1U1174p._5004Q2Du7F0:ref

[Google Ads Scripts Forum Advisor]

Hi SE,

 

Thanks for providing the requested information. Can you kindly double check the ID of the video audiences you are trying to build? Looking at your script's executions, it does seem that you are getting an invalid ID error when adding audiences. The audience IDs you are setting must match audience types. Please see withAudienceId(audienceId) method for your reference.

 

For user interests, affinity categories and corresponding IDs can be found on API documentation on affinity categories, and in-market categories and corresponding IDs can be found on API documentation on in-market categories. User List IDs (List IDs) are available on the details page of a User List (found under the Audiences section of the Shared Library).

 

Let me know how it goes after trying.

[Salvador Escorcia]

Hi Harry,

I send you the script with more recent data:

function executeCommands() {
      MccApp.select(MccApp.accounts().withIds(["992-775-2670"]).get().next());
      var adgroup=AdWordsApp.videoAdGroups().withIds([108981552608]).get().next();
                   adgroup.setName("XC90 (8945700)");
      adgroup.bidding().setCpv(0.050000);
      adgroup.enable();
      adgroup.videoTargeting().newAudienceBuilder().withAudienceType("USER_INTEREST").withAudienceId(80105).build();
      adgroup.videoTargeting().newAudienceBuilder().withAudienceType("USER_INTEREST").withAudienceId(91401).build();
      adgroup.videoTargeting().newAudienceBuilder().withAudienceType("USER_INTEREST").withAudienceId(80107).build();
}

I just want to clarify this part of the script because that is so large. Also I attached the response just in case that it could be helpful.

Regards,

Salvador Escorcia.

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[Google Ads Scripts Forum Advisor]

Hi Salvador,

 

Thanks for providing the error response that you are getting. I made several tests to your code and found that you are really setting invalid audience IDs. Although, I have not been able to reproduce the error "Audiences not set" that you have mentioned. I have attached here a script that would illustrate your script's behavior. Kindly check and test this at your end and let me know of the results.

 

Kindly check out also the withAudienceId(audienceId) method for your reference. Please do note that preview results are different from actually executing the script when it involves creating entities and others.