Troubleshooting AuthorizationErrorr.NO_CUSTOMER_FOUND

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Gabe Garrido

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Sep 10, 2019, 5:28:34 PM9/10/19

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Hello,

Working on an python API that will upload emails to a defined user list. I get this following error: googleads.errors.GoogleAdsServerFault: [AuthorizationError.NO_CUSTOMER_FOUND @ ]. After reading around one suggestion was to update the googleads.yaml file with the correct client ids and secrets. I did so and still havent been able to resolve.

Google Ads API Forum Advisor Prod

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Sep 11, 2019, 1:13:37 AM9/11/19

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Hi,

You are correct that the usual cause of this error is you are passing an incorrect/non-existing client customer ID on the request header of your transaction.

So that I can further check the issue, could you provide the complete SOAP request and response logs together with the customer ID via Reply privately to author option? You can enable the SOAP logging by referring to this section for the Python client library.

Regards,
Ejay
Google Ads API Team