get AD_PERFORMANCE_REPORT return empty data

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王鑫

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Apr 13, 2020, 4:06:43 PM4/13/20
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Hi!
        We're having some problems using the API and we're asking for your help

        Our MCC account id is 963-722-3047 and there are 100 sub-accounts belonging to that manager account.
        We can get the correct information through CAMPAIGN_PERFORMANCE_REPORT, but using ADGROUP_PERFORMANCE_REPORT and AD_PERFORMANCE_REPORT only three sub-accounts can return ad and adgroup data, the other accounts are returning empty data.
For example, a subaccount client_id is 159-669-1964:
In the Google ads management site I see that this account has CAMPAIGN, ADGROUP, AD these three hierarchies (see the attached picture1), but in the code I requested AD_PERFORMANCE_REPORT, ADGROUP_PERFORMANCE_REPORT, CAMPAIGN_PERFORMANCE_REPORT, only CAMPAIGN_PERFORMANCE_REPORT return information, the other two interfaces return empty data.
        My code is in the attachment picture2.  The code runs and returns the following information.
-------------------------------------------------------
AD_PERFORMANCE_REPORT
 Account,Time zone,Ad group ID,Ad group,Campaign ID,Campaign,Impressions,Clicks,Cost,Ad ID
Total, --, --, --, --, --,0,0,0, --

ADGROUP_PERFORMANCE_REPORT
 Account,Time zone,Ad group ID,Ad group,Campaign ID,Campaign,Impressions,Clicks,Cost
Total, --, --, --, --, --,0,0,0

CAMPAIGN_PERFORMANCE_REPORT Account,Time zone,Day,Campaign ID,Campaign,Impressions,Clicks,Cost
豆腐女孩-IOS-global,(GMT+08:00) Hong Kong,2020-04-08,9130732214,豆腐女孩-ios-cn,213147,4626,478542071
豆腐女孩-IOS-global,(GMT+08:00) Hong Kong,2020-04-08,9610884656,豆腐女孩-ios-香港-0.3,192,3,195630
豆腐女孩-IOS-global,(GMT+08:00) Hong Kong,2020-04-08,9620605669,豆腐女孩-澳英加新,195,2,124072
豆腐女孩-IOS-global,(GMT+08:00) Hong Kong,2020-04-08,9793110179,豆腐女孩-IOS-JP,238320,2889,1645036663
豆腐女孩-IOS-global,(GMT+08:00) Hong Kong,2020-04-08,9800961542,豆腐女孩--ios-台湾-0.4,5960,44,16908415
豆腐女孩-IOS-global,(GMT+08:00) Hong Kong,2020-04-08,9807841632,豆腐女孩--ios-澳门-0.25,791,7,501336
豆腐女孩-IOS-global,(GMT+08:00) Hong Kong,2020-04-08,9807909579,豆腐女孩-ios--PH-0.08,29464,220,6016844
Total, --, --, --, --,488069,7791,2147325031

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I want to know if I'm using this interface the wrong way or if there's something else wrong?

Looking forward to hearing from you, thanks!



picture1.png
picture2.png

Google Ads API Forum Advisor Prod

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Apr 14, 2020, 10:19:28 AM4/14/20
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Hi,

Thank you for reaching out. With regards to your concern about getting an empty result from the Ad Performance Report, this is due to all of your campaigns being App campaigns in the accounts you mentioned. Unfortunately, the Ad Performance Report and  Adgroup Performance Report don't support app campaigns. You may refer to this guide for the list of the supported reports for app campaigns in Adwords API.

Please let me know if you have any further questions.

Regards,
Mitchell
Google Ads API Team

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王鑫

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Apr 22, 2020, 9:01:27 AM4/22/20
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Hi,
Thank you for your reply. But in Google ads management site I can see the Ad and Adgroups belonging to campaigns and their Performance data (figure 1), can I get this data via the API?

figure_1.png


                                                                                                                                          (figure_1)
Also, I'm wondering if I can get the performance data for the sub_channel dimension?

Regards,
Yufan.liu

在 2020年4月14日星期二 UTC+8下午10:19:28,adsapiforumadvisor写道:

Google Ads API Forum Advisor Prod

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Apr 22, 2020, 10:10:52 AM4/22/20
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Hi Yufan,

Unfortunately, it is not possible to retrieve this data from AdWords API. For App campaigns, you can only use the reports listed here.
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