Hello! Could you please help us!

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Xuan Van Do

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Dec 4, 2022, 9:29:13 PM12/4/22

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We are developing an enterprise application which deploys several hundreds of campaigns every day for multiple clients.
We have encountered that for some of them the API reports the serving status of 'Suspended'
We want to know when the serving status of the campaign is changed?
Thank you very much!

Google Ads API Forum Advisor

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Dec 5, 2022, 8:05:00 PM12/5/22

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Hello,

This is Carmela from the Google Ads API support team. Thank you for reaching out.

With regards to your concern, as per this document, kindly note that campaign.serving_status field is the ad serving status of the campaign. To further check this, could you please provide the uncropped screenshot of the Google Ads UI showing this serving status and the complete request and response logs with request ID and request header generated on your end so our team can provide guidance accordingly?

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,

Carmela
Google Ads API Team