Batch job processing issue

[Dawid Lisiewicz]

Hello,

My batch job stuck on RUNNING state.

Items inside: 72

It has strange start date: 54273-07-13

Job resource: customers/8331366707/batchJobs/8867130040

Where is a problem?

[Google Ads API Forum Advisor]

Hi Dawid,
 

Thanks for reaching out to the Google Ads API Support team.

So our team can better check on this, can you provide a screenshot of your batch job stuck and the complete API logs (request and response with request-id) to further investigation on this concern? 
 

Regards,

Darwin Google Ads API Team

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[Google Ads API Forum Advisor]

Hi Dawid,

Adding to first response.

Please provide it via the Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.
 

[Dawid Lisiewicz]

I foud issue. Missing field "update_mask" blocks processing.

But start date is invalid even in good jobs.

Ragards!

[Google Ads API Forum Advisor]

Hi Dawid,

Thank you for getting back to us. I am also a member of the Google Ads API.

With regard to this "I foud issue. Missing field "update_mask" blocks processing. But start date is invalid even in good jobs.", as mentioned by my colleague, for our team to investigate / check this issue is through logs. That said, could you provide the complete request and response logs with request ID and request header generated on your end?

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,

Carmela Google Ads API Team

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