The googleAds:search endpoint leaves the request hanging

[Meir Mouyal]

Any requests that I make to the googleAds:search endpoint are left hanging without returning a response.

Something is wrong

[Steven Haynes]

Likewise, saw this last week also

[Google Ads API Forum Advisor]

Hi Steve and Meir,

Thank you for posting your concern. Allow me to provide support here.

@Steve, could you confirm if the error happened on December 17, between 8:30 am EST and 12:50 pm EST? If yes, it appears that you also encountered the issue discussed on this blog post that there was an outage which may have prevented some users from accessing the Google Ads API & Google Ads scripts. However, this issue has been resolved, but please check for any failed requests on your end during the outage and consider re-running the impacted operations.

If the issue persists, please provide the complete request and response logs with request ID and request header generated on your end for us to further investigate.

@Meir, could you also try to re-run the API calls that failed on your end? If the issue persists as well, please provide the complete request and response logs with request ID and request header generated on your end.

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,

Ernie John Blanca Tacata Google Ads API Team

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[Meir Mouyal]

Hey Ernie,

It happened yesterday, while there were some latency issues with the Google Ads API.

What was interesting though is that for this particular endpoint nothing was ever returned, the request was just left hanging, meaning that I have no request Id to provide.

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[Google Ads API Forum Advisor]

Hi Meir,

We have a forum thread that you can post to and subscribe to if the issue is still ongoing - https://groups.google.com/g/adwords-api/c/JU189EmuR8Q/m/UCbHWz-oCwAJ. 

Regards,

Aryeh Baker Google Ads API Team

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