CUSTOMER_NOT_FOUND

[Accountify Apps]

Hi,

I am trying to get all of the customers for the account but I am getting the error AuthenticationError.CUSTOMER_NOT_FOUND.After connect I am able to get a valid access token and refresh token but unable to get customers. Previously this was working fine with same account and I am only getting this this error for a particular account and online resources say that this error occurs if the Adwords Account is newly created but the account I am using is not a new account its 2-3 years old account.

Any help please

Thank you

[Google Ads API Forum Advisor Prod]

Hello,

Can you please reply privately to author the SOAP request and response so I can see what the issue may be?

Thanks,
Anthony
Google Ads API Team

Anthony Google Ads API Team

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[Accountify Apps]

Hi,
Thank you for your reply ,
I am new to Google Adword API also I don't know how to reply author privately. The button Reply to author is disable for me Kindly please guide me how to do this.
Thank you

[Google Ads API Forum Advisor Prod]

Hello,

If you are unable to reply privately, you can email us at googleadsa...@google.com.

Regards,