Crash when attempting to instantiate offlineUserDataJobServiceClient

[Joseph Dayo]

Hello,

I am encountering a crash when attempting to instantiate an offlineUserDataJobServiceClient.

logger.info("Creating OfflineUserDataJobServiceClient...");

try {
offlineUserDataJobServiceClient =
googleAdsClient.getLatestVersion().createOfflineUserDataJobServiceClient();

logger.info("OfflineUserDataJobServiceClient created!");

logger.info("Sending CreateOfflineUserDataJob request...");

CreateOfflineUserDataJobResponse createOfflineUserDataJobResponse =
offlineUserDataJobServiceClient.createOfflineUserDataJob(customerId, offlineUserDataJob);

Crash happens before "OfflineUserDataJobServiceClient created!"

Here is the crash message:

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x0000000000003fd6, pid=1, tid=0x00007f6db3f16b10
#
# JRE version: OpenJDK Runtime Environment (8.0_212-b04) (build 1.8.0_212-b04)
# Java VM: OpenJDK 64-Bit Server VM (25.212-b04 mixed mode linux-amd64 compressed oops)
# Derivative: IcedTea 3.12.0
# Distribution: Custom build (Sat May  4 17:33:35 UTC 2019)
# Problematic frame:
# C  0x0000000000003fd6
#
# Core dump written. Default location: //core or core.1
#
# An error report file with more information is saved as:
# //hs_err_pid1.log
#
# If you would like to submit a bug report, please include
# instructions on how to reproduce the bug and visit:
#   https://icedtea.classpath.org/bugzilla
#

[Google Ads API Forum Advisor]

Hi Joseph,

Thank you for raising this concern to the Google Ads API Forum.

To investigate this, could you please provide the complete API request and response logs with request-id and login-customer-id that generated on your end also where we can see the said encountering crash? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link. You can provide it via the Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Best regards,

Jinky Google Ads API Team

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[Elis Regina Scherer]

I'm having the exact same error with this service offlineUserDataJobServiceClient.

"# A fatal error has been detected by the Java Runtime Environment: 

# 

# SIGSEGV (0xb) at pc=0x0000000000003fd6, pid=259, tid=0x00007f3634be8b10 

#

 # JRE version: OpenJDK Runtime Environment (8.0_212-b04) (build 1.8.0_212-b04)

 # Java VM: OpenJDK 64-Bit Server VM (25.212-b04 mixed mode linux-amd64 compressed oops) 

# Derivative: IcedTea 3.12.0 # Distribution: Custom build (Sat May 4 17:33:35 UTC 2019) 

# Problematic frame:

 # C 0x0000000000003fd6 " .

 Any suggestions on how to resolve this issue?

[Google Ads API Forum Advisor]

Hi Elis,

Since this a client library specific issue I suggest you reach out to the issue tracker  for further assistance.

Regards,

Aryeh Google Ads API Team

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