Upload Audience list using API didn't trigger populating in UI and get no matching rate.

[Hieu Duongminh]

HI guys, 

I have a problem that the UI didn't show the new Audience list is populating after uploading by Adwords API. 
Here is the step: 
- Create a new Audience list using API
- Upload all the records in one request ( around 100.000) 
- Check in UI, Audience manager, the new Audience list created but didn't populate ( no populating orange label  below the list in UI) 

If I try to split the data into 2 requests when uploading ( upload 2 times)
The populating label showed and after 2 days I got the matching rate but comparing to direct upload by adding CSV using UI that matching rate quite different. 

[Google Ads API Forum Advisor Prod]

Hello Hieu,

Thank you for reaching out. If the discrepancies are observed when uploading the data using UI, I would recommend reaching out to our product support team using this link as they are the better equipped to address your UI related concerns. If the issue is observed with API, please share the complete request and response logs along with the client customer id for further investigation.

P.S. Please use Reply privately to author option while sharing the details.

Regards,
Nikisha Patel, Google Ads API Team

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[Hieu Duongminh]

I sent all the information that I had. 
Please help to check. 

Thanks and Best Regards,
Hieu

[Hieu Duongminh]

It seems when we have an error when uploading the list via API all the records are not imported for matching right? 
I got 
{ "MutateMembersError.MISSING_MEMBER_IDENTIFIER" : 1 } After cleaning up the data and upload again, it seems to be fine.
So when uploading via API. Upload directly using UI seems to ignore the error records.

One more question, does the records in on batch are ignore if we have any error when uploading via API? 

[Google Ads API Forum Advisor Prod]

Hello Hieu,

I will need your SOAP logs to further investigate why you are facing this error. Please share this via reply privately to author. Your operations will not go through if there is a failure in your API call if you don't have partialFailure set as true. If it's false, then successful operations will go through.

Regards,
Anthony

[Hieu Duongminh]

It seems partialFailure doesn't support AdwordsUserListService right, I mean upload user service? 
https://developers.google.com/adwords/api/docs/guides/partial-failure

In the example here: 

https://developers.google.com/adwords/api/docs/samples/java/remarketing#create-and-populate-a-user-list

I can't find where we use partial-failure.

[Google Ads API Forum Advisor Prod]

Hi Hieu,

I see you've replied privately with your logs details. I will follow up on there.

Regards,
Anthony
Google Ads API Team

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