SERVICE_ACCESS_DENIED after developer token is approved.

[SK]

I have started to receiver SERVICE_ACCESS_DENIED error since the developer token was approved. I have a process that uploaded hashed info for customer re marketing to Ads API, it worked fine on test account, but since the developer token has been approved (which we needed in order to move the process to production account), calls have started to fail in test & in production with below message.

Request failed due to ApiException. Underlying ApiErrors:

  Error 0: AuthorizationError{apiErrorType=AuthorizationError, errorString=AuthorizationError.SERVICE_ACCESS_DENIED, fieldPath=, reason=SERVICE_ACCESS_DENIED, trigger=}

The documentation suggest that 'developer doesn't have access to this service', which to us is a bit strange (like explained above). Also, in the production account > Tools > Account Access, nothing seems different than before.

Could you help or direct please? 

Thank you.

[googleadsapi...@google.com]

Hi,

Could you provide the complete SOAP request and response logs when you encountered this error so I could investigate this further? If you have not enabled logging, you may refer to this guide on how to do so. You may use the reply privately to author option.

Regards,

Dannison

AdWords API Team

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