pls help - Basic Access 🙏🙏🙏

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Fernando Silva Vera

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May 1, 2024, 10:06:30 PM5/1/24
to Google Ads API and AdWords API Forum
Hello

I have a development for a client and I need to deliver it.
With Facebook ads and Tiktok ads, obtaining access to production has been very simple. I don't understand why Google is so slow. I've been waiting for 1 month and my client is rushing me.

These are my data

  • Cases ID : No case Id
  • Access level : Basic access 

Please a little help and get access managed quickly 🙏🙏🙏

Google Ads API Forum Advisor

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May 1, 2024, 11:36:24 PM5/1/24
to fernand...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that you have applied for Basic access to the Google Ads API. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: 

The user has applied for Basic access to the Google Ads API with the below details.
    • Case ID: The user did not receive case ID
    Do reach out to the Google Ads API support team for any queries related to the API.

     
    This message is in relation to case "ref:!00D1U01174p.!5004Q02tIr84:ref" (ADR-00233376)

    Thanks,
     
    Google Logo Google Ads API Team


    Fernando Silva Vera

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    May 3, 2024, 8:28:21 PM5/3/24
    to Google Ads API and AdWords API Forum
    Any update?
    I need to deliver a development 😭😭😭

    If you need any type of information, I am at your disposal.

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