Google Ads Campaigns inaccessible via API Calls

[Erik Gray]

Our API key is not allowing us to access new Campaigns from Accounts that our Account has access to. We are simply receiving a subset of the Campaigns that exist under the Account ID we are requesting for. Would like to understand why or if we are calling with a filter we should not be. 

Our Account ID: 688-509-5816

Example 1: 

Account we are working with Google Ads ID: 508-781-5391

Campaign ID we are unable to access: 11228279179

There is October Data for this Campaign

Example 2: 

Account we are working with Google Ads ID: 206-397-9588

Campaign ID we are unable to access: 11246543414

There is October Data for this Campaign

Our API call:

public function testGetCampaigns() {
$adwordsConfigData = config('adwords');
$customerId = '5087815391';
$configuration = new Configuration($adwordsConfigData);
$oAuth2Credential = (new OAuth2TokenBuilder())
->from($configuration)
->build();
$session = (new AdWordsSessionBuilder())
->from($configuration)
->withOAuth2Credential($oAuth2Credential)
->withClientCustomerId($customerId)
->build();
$service = (new AdWordsServices())
->get($session, \Google\AdsApi\AdWords\v201809\cm\CampaignService::class);
$selector = new Selector();
$selector->setFields(['Id', 'Name', 'Status']);
$selector->setPredicates([
new Predicate('CampaignStatus', PredicateOperator::IN, ['ENABLED', 'PAUSED', 'REMOVED'])
]);
$page = $service->get($selector);
$entries = $page->getEntries();
$this->assertGreaterThan(0, $page->getTotalNumEntries());
}

Erik

[Google Ads API Forum Advisor Prod]

Hi Erik,

Thanks for posting your concern.

Upon checking the provided accounts, I can see that the campaign type of the provided campaign IDs is 'Video'. With this, could you confirm if the type of campaign that you are expecting to get via the API is 'Video', but not returned? If yes, then I am afraid that this is not possible because video campaign is not supported in the API but supported only in reports as discuss on this document.

Let me know if you have further questions.

Regards,

Ernie John Blanca Tacata Google Ads API Team

ref:_00D1U1174p._5004Q267psE:ref

[Erik Gray]

Hey Ernie, 

Thank you for verifying, we did find that we were not able to call Video ads via that endpoint so we started using the Video Performance report instead.  Thank you!

Erik

[Google Ads API Forum Advisor Prod]

Hi Erik,

Thanks for sharing the workaround that you've performed. Feel free to post your concerns to this forum so that our team can provide support.