No Response for Basic API Access

69 views
Skip to first unread message

Kevin Jones

unread,
Apr 12, 2024, 12:28:22 PM4/12/24
to Google Ads API and AdWords API Forum
I submitted a request for Basic API Access a while ago and have not heard anything back. I did not receive a confirmation email or Case ID. This is holding up the roll out of our app. Can someone on the google team look into this?

MCC: 511-736-0527

Thank you

Google Ads API Forum Advisor

unread,
Apr 12, 2024, 5:10:19 PM4/12/24
to ke...@boostie.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that you have applied for Basic access to the Google Ads API. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: 

The user has applied for Basic access to the Google Ads API with the below details.
  • Google Ads Manager Account (MCC) ID: 511-736-0527
  • Case ID: The user did not receive case ID
Do reach out to the Google Ads API support team for any queries related to the API.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tP4Qz:ref" (ADR-00230977)

Thanks,
 
Google Logo Google Ads API Team


Kevin Jones

unread,
Apr 18, 2024, 6:34:27 PM4/18/24
to Google Ads API and AdWords API Forum
@Compliance team, anyone there? We're still waiting on this and haven't heard back.

Kevin

Google Ads API Forum Advisor

unread,
Apr 19, 2024, 5:09:13 AM4/19/24
to ke...@boostie.com, ads-api-compl...@google.com, adwor...@googlegroups.com

Hi,

++@Compliance team, please assist the user with the API - Basic access request.

Summary: The user has applied for basic access with the below details.

    • Google Ads Manager Account (MCC) ID: 511-736-0527

    • Cases ID: The user did not receive case ID

    Reply all
    Reply to author
    Forward
    0 new messages