CUSTOMER_NOT_ON_ALLOWLIST_FOR_ASSET_TYPE for CALL Asset type

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Hallel Hanoch

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Jan 9, 2022, 8:32:05 AM1/9/22
to AdWords API and Google Ads API Forum
Hi, 
I am trying to create a call extension using assets in accordance with the new google ads api. 
I am getting the following error: 

Google\ApiCore\ApiException with message '{

    "message": "Request contains an invalid argument.",

    "code": 3,

    "status": "INVALID_ARGUMENT",

    "details": [

        {

            "@type": 0,

            "data": "type.googleapis.com\/google.ads.googleads.v9.errors.GoogleAdsFailure"

        },

        {

            "@type": 0,

            "data": [

                {

                    "errorCode": {

                        "assetError": "CUSTOMER_NOT_ON_ALLOWLIST_FOR_ASSET_TYPE"

                    },

                    "message": "The customer is not in the allow-list for this asset type.",

                    "trigger": {

                        "stringValue": "CALL"

                    },

                    "location": {

                        "fieldPathElements": [

                            {

                                "fieldName": "operations",

                                "index": 0

                            }

                        ]

                    }

                }

            ]

        }

    ]

}'

I see that this issue was addressed here: https://groups.google.com/g/adwords-api/c/X-PHDtejRfM and the answer was that this should be possible by end of year. 
Is there a status update on this? Tried it today Jan 9th and still getting the exception. 

Thank you, 

Hallel Hanoch

Google Ads API Forum Advisor

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Jan 9, 2022, 8:28:41 PM1/9/22
to hal...@autoleadstar.com, adwor...@googlegroups.com
Hi Hallel,

Thank you for posting your concern.

So that I can discuss your concern to my team about the error "CUSTOMER_NOT_ON_ALLOWLIST_FOR_ASSET_TYPE" when creating CALL asset-based extension, would you be able to provide the complete request and response logs with request ID and request header generated on your end for this API request?

You can provide the requested details via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,
Google Logo
Ernie John Blanca Tacata
Google Ads API Team
 


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