No Response on API Basic Access, please help

[Sam Pan]

Hi, I has waiting for a month since I submitted my application for Basic Access. However, I don't recevie any response about this application. Please help to resolve this issue for me. Thankyou.

My MCC ID: 634-499-9913

[Sam Pan]

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request and the user did not receive the Case Id.

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 634-499-9913
• Cases ID: requested 

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkm6:ref"

Thanks,
 

Google Ads API Team

[Sam Pan]

No, I haven't received any Case ID. Is there any update for this case? Thank you.

[Google Ads API Forum Advisor]

Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the access with the below details.

• Google Ads Manager Account (MCC) ID:  634-499-9913

• Case ID : User says that they haven't received any Case ID
• Access level :  Basic access

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkm6:ref" (ADR-00226319)

Thanks,
 

Google Ads API Team