How to send more than one userIdentifier in UserList in REST

[Prithwish Hati]

I'm using `offlineDataJobs` to populate a `userList`. When I try to add `hashedEmail` and `hashedPhoneNumber` inside one user, it shows an error that only one identifier can exist per user. 

My doubt is, how can I send other user details like email, name etc for each user?

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

In the Google Ads API, the "user_identifier" field can only contain one user identification field, like a hashed email, hashed phone number, or mobile ID. Providing multiple identification fields within the "user_identifier" will result in an invalid entry. If you have more than one UserIdentifier for the userlist. Add a separate UserIdentifier object for each identifier. For example, a record with an email address and a phone number results in a UserData object with two UserIdentifier objects. I would recommend you to check the documentation Design your integration for more information.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGqD4:ref" (ADR-00279600)

Thanks,
 

Google Ads API Team

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[Prithwish Hati]

I've added 2 userIdentifiers objects, now I'm seeing 400 error with message: Invalid JSON payload received. Expected a value.\n true\r\n}\n^ and status: INVALID_ARGUMENT. Can you please tell me what I'm doing wrong here?

  

{

"validateOnly": true,

  "operations": [

    {

      "create": {

        "consent": {

          "adPersonalization": "GRANTED",

          "adUserData": "GRANTED"

        },

        "userIdentifiers": [

            {

                "hashedEmail": ""

            },

            {

                "hashedPhoneNumber": ""

            }

        ]

      }

    }

  ],

  "enablePartialFailure": true,

  "enableWarnings": true

}

[Google Ads API Forum Advisor]

Hi,

In order to assist you further, please provide the complete API logs (request and response with request-id and request header) generated at your end for the request present in the screenshot without redacting any information.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option or direct private reply to this email.

[Prithwish Hati]

Here's the API Log:

[Google Ads API Forum Advisor]

Hi,

Please note that we are requesting for the logs that are generated by the Google Ads API while executing a mutate operation. The Google Ads API logs contain request, response, request-id and request header. The screenshot shared by you does not contain the information that we are expecting. In order to assist you further, please share the complete API logs. Also, I noticed that you have redacted some information like customer Id in the screenshot shared. While sharing the complete API logs, kindly do not redact any information as we require those details for investigating your issue.

[Prithwish Hati]

Thanks. My problem was solved. After logging the api call properly, I figured out I wasn't hashing the phone number with country code, that was the issue.

Thanks a lot for your help.