RE: Always hit the RateExceededError

[Google Ads API Forum Advisor Prod]

Hi Zafar,

Thank you for reaching out to us. I see you’re encountering a RateExceededError(Operations Per Day) for Basic Level Access. This happens when you hit 10,000 operations per day or 1,000 requests per day on your developer token. Could I ask if you have other manager accounts or other users using your developer token as well? If multiple users make requests to the API using the same developer token, you might encounter the daily operations limit. If not, could you please send me your SOAP request and response logs where this error occurs?

Thank you,
Bryan, Google Ads API Team

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[Zafar Kaxarov]

Hi, Bryan! Thank you for reply. 

I had read about account and developer token limits. But in first photo, you can see than during 30 days throught my developer token made 1,166 requests. But I should hit Operations Per Day error when I make more than 1,000 requests per day.

There is also another problem, when I hit this error, I save $error->getRetryAfterSeconds() and not making request untill this time (usually it is 24 hours). After this time(24 hours) I continue making request to Ads API and hit the same error and must wait 24 hours again. And this is the circle which lasts continuosly. 

Please help me, how can I fix the error.

Thank you, 

Zafar Kakharov. 

[Google Ads API Forum Advisor Prod]

Hi Zafar,

Thank you for getting back to us. My concern is whether you have others using your developer token as well, in which you can hit the limit if there are other users making calls to your developer token (if you've shared this token with other manager accounts). Every Google Ads manager account signed up to use AdWords API has a single developer token, and every request you make is most likely associated with that developer token. If the combined QPS for all client requests using the same developer developer token exceeds a certain rate limit, then you will encounter this error. Could you please recheck if anyone else is using this token to make the API calls? If you're still receiving this error, could you please share the complete API SOAP logs using Reply privately to author option to investigate further?

Thank you,
Bryan, Google Ads API Team

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