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Moving forward your concern, Ankit, we really want to help you find out why this is happening. To help you out, we need to investigate this issue. I want to reiterate what my colleague Heidi asks before. Could you provide the complete request and response logs with request ID and request header generated on your end?
You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com. These logs are needed for us to investigate and to provide appropriate actions or resolution to solve the issue.
Kind regards,
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Hi Ankit,
Thank you for that information.
To help, you need to provide the complete request and response logs with request ID and request header generated on your end, note that this can be requested or provided to the developer handling the Google Ads API transactions when logging of the API requests has been enabled.
This is the specific guideline for Java to enable it.
Java - https://developers.google.com/google-ads/api/docs/client-libs/java/logging
You may then send the requested logs via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.
Best regards,
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