Google Basic API Token Approval Issues

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Avni Patel

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Jul 14, 2023, 3:28:00 PM7/14/23
to Google Ads API and AdWords API Forum
Hey Google Team, 

Our team and developer have applied for a Google Basic API token a couple of times, however it has been months with no response on the status of our API token. Is there something we are doing wrong when submitting our application? Please let me know what the best way to resolve and get this token approved is.

Thanks in advance, 
Avni

Google Ads API Forum Advisor

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Jul 14, 2023, 5:45:42 PM7/14/23
to apa...@axial1.com, ads-api-compl...@google.com, adwor...@googlegroups.com

Hello,

Thank you for reaching out to Google Ads API Support.

Please note that with regards to concerns related to the granting and approval process of these tokens are already outside of the scope of the Google Ads API support team as our team specializes in Google Ads API-related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf.

Additionally, please provide the Case ID to the Compliance team if there is any generated on your end when you submit the application and the Google Ads manager account (MCC) ID of the account you requested for basic access. This is so that the Compliance team can further assist you with your concern.

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer submitted the API Basic Access application and wanted to know the status of their application. This was submitted for over a month and they have not received any response.

  • Case ID (requested)
  • Google Ads manager account (MCC) ID : (requested)

Have a great day.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2n7qPj:ref"

Thanks,
 
Google Logo Google Ads API Team


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