Get the exact time in which click has occured

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Shafeena Kabir

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Nov 21, 2017, 11:02:19 PM11/21/17
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Hi,
Could anyone please help me how to get the exact time in which the click has occurred ?
From click performance report, only date is available. As exact time is required to upload conversions to google, I am currently getting CONVERSION_PRECEDES_CLICK error.


Peter Oliquino

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Nov 22, 2017, 5:06:17 AM11/22/17
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Hi Shafeena,

The exact time as to which the click occurred is currently not available via the AdWords API. As for the CONVERSION_PRECEDES_CLICK error, could you confirm if you have specified a valid timezone ID for your conversionTime field? You may also base it from your account's timezone. To check this, you may use the CustomerService.getCustomers() to retrieve the DateTimeZone of the said account. You may also refer to the validation and rules as discussed here to ensure successful conversion uploads.

Should you still encounter issues, kindly send to me the generated SOAP request and response so I can further investigate. You may reply using the Reply privately to author option.

Thanks and regards,
Peter
AdWords API Team
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