Basic access for Google Ads API - No Response

[Mi Khail]

Hi there, 

I have applied for basic access for the Google Ads API over 2 months ago and didn't recieve any feedback. 

Please assist this issue due to I have tried to apply to support of compliance team and didn't recieve any response too.

No case ID was given, and no confirmation mail was received. 

• Google Ads Manager Account (MCC) ID: 582-061-2017
• Access level: basic access requested

Regards,

Mikhail

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you want to upgrade the API access from basic to standard. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request. 

Summary: The user has applied for standard access with the below details.

• Google Ads Manager Account (MCC) ID: 582-061-2017

• Cases ID: requested

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02q9IGx:ref"

Thanks,
 

Google Ads API Team