FaultMessage: Internal error encountered.

[EladB]

We're trying to call this method in parallel (MCC with 3 suc-accounts):

remove_disapproved_ads_for_account

code:

with futures.ThreadPoolExecutor() as executor:

        results = executor.map(

            lambda account_item: remove_disapproved_ads_for_account(account_item),

            accounts)

and:

def remove_disapproved_ads_for_account(account):

    """Remove all disapproved ads for a given customer id"""

    query = f"""

        SELECT

          customer.id,

          campaign.id,

          ad_group_ad.ad.type,

          ad_group_ad.ad.text_ad.headline,

          ad_group_ad.ad.text_ad.description1,

          ad_group_ad.ad.text_ad.description2,

 

          ad_group_ad.ad.expanded_text_ad.headline_part1,

          ad_group_ad.ad.expanded_text_ad.headline_part2,

          ad_group_ad.ad.expanded_text_ad.headline_part3,

 

          ad_group_ad.ad.responsive_search_ad.headlines,

          ad_group_ad.ad.responsive_search_ad.descriptions,

          ad_group_ad.ad.responsive_search_ad.path1,

          ad_group_ad.ad.responsive_search_ad.path2,

 

          ad_group_ad.ad.id,

          ad_group_ad.ad.type,

          ad_group_ad.ad_group,

          ad_group_ad.policy_summary.approval_status,

          ad_group_ad.policy_summary.policy_topic_entries

        FROM ad_group_ad

        WHERE

            ad_group_ad.policy_summary.approval_status = DISAPPROVED

            AND ad_group_ad.status != REMOVED  """

 

    customer_id = account["id"]

    rows = serviceWrapper.get_rows(customer_id, query)

    disapproved_ads_count = 0

    print(f"\nProcessing Account id: {customer_id} ")

We get an internal error. See client's logs below.

Can you please help us fix this?

Thanks

Request made: ClientCustomerId: 831*** Host: googleads.googleapis.com, Method: /google.ads.googleads.v8.services.GoogleAdsService/Search, RequestId: rCdBckVYrIbzmHQ0FsYbpw, IsFault: True, FaultMessage: Internal error encountered.
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/google/api_core/grpc_helpers.py", line 66, in error_remapped_callable
    return callable_(*args, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/grpc/_interceptor.py", line 216, in __call__
    response, ignored_call = self._with_call(request,
  File "/usr/local/lib/python3.8/site-packages/grpc/_interceptor.py", line 257, in _with_call
    return call.result(), call
  File "/usr/local/lib/python3.8/site-packages/grpc/_channel.py", line 343, in result
    raise self
  File "/usr/local/lib/python3.8/site-packages/grpc/_interceptor.py", line 241, in continuation
    response, call = self._thunk(new_method).with_call(
  File "/usr/local/lib/python3.8/site-packages/grpc/_interceptor.py", line 266, in with_call
    return self._with_call(request,
  File "/usr/local/lib/python3.8/site-packages/grpc/_interceptor.py", line 257, in _with_call
    return call.result(), call
  File "/usr/local/lib/python3.8/site-packages/grpc/_channel.py", line 343, in result
    raise self
  File "/usr/local/lib/python3.8/site-packages/grpc/_interceptor.py", line 241, in continuation
    response, call = self._thunk(new_method).with_call(
  File "/usr/local/lib/python3.8/site-packages/grpc/_interceptor.py", line 266, in with_call
    return self._with_call(request,
  File "/usr/local/lib/python3.8/site-packages/grpc/_interceptor.py", line 254, in _with_call
    call = self._interceptor.intercept_unary_unary(continuation,
  File "/usr/local/lib/python3.8/site-packages/google/ads/googleads/interceptors/exception_interceptor.py", line 99, in intercept_unary_unary
    self._handle_grpc_failure(response)
  File "/usr/local/lib/python3.8/site-packages/google/ads/googleads/interceptors/exception_interceptor.py", line 71, in _handle_grpc_failure
    raise self._get_error_from_response(response)
  File "/usr/local/lib/python3.8/site-packages/grpc/_interceptor.py", line 241, in continuation
    response, call = self._thunk(new_method).with_call(
  File "/usr/local/lib/python3.8/site-packages/grpc/_channel.py", line 957, in with_call
    return _end_unary_response_blocking(state, call, True, None)
  File "/usr/local/lib/python3.8/site-packages/grpc/_channel.py", line 849, in _end_unary_response_blocking
    raise _InactiveRpcError(state)
grpc._channel._InactiveRpcError: <_InactiveRpcError of RPC that terminated with:
status = StatusCode.INTERNAL
details = "Internal error encountered."
debug_error_string = "{"created":"@163****2.51*****","description":"Error received from peer ipv4:142.250.184.234:443","file":"src/core/lib/surface/call.cc","file_line":1070,"grpc_message":"Internal error encountered.","grpc_status":13}"
>