Some keywords get no results from TargetingIdeaService

[Aviv Oron]

Hey, 

Im trying to get keyword stats data using TargetingIdeaService.

For some keywords, the response is empty! (totalNumEntries=0)

For example, for the keyword "bullfight" ill get an empty page, and for keyword "catfight" ill get proper results.

Those keywords I'm failing to get results for, DO have data when I'm querying the web client!

This is how i build the selector:

selector = {
    'searchParameters': [
        {
            'xsi_type': 'RelatedToQuerySearchParameter',
            'queries': ['bullfight']
        },
        {
            'xsi_type': 'NetworkSearchParameter',
            'networkSetting': {
                'targetGoogleSearch': True,
                'targetSearchNetwork': False,
                'targetContentNetwork': False,
                'targetPartnerSearchNetwork': False
            }
        }
    ],
    'ideaType': 'KEYWORD',
    'requestType': 'STATS',
    'requestedAttributeTypes': [
        'COMPETITION', 'AVERAGE_CPC', 'KEYWORD_TEXT', 'SEARCH_VOLUME'
    ],
    'paging': {
        'startIndex': '0',
        'numberResults': '100'
    }
}

Hope someone can help with this issue :)
Thanks!
Aviv

[Bharani Cherukuri (AdWords API Team)]

Hello Aviv, 

I was able to retrieve keyword ideas for these keywords both through the API and the UI. Could you enable logging and provide us the SOAP request and response logs for the discrepancy, so I can take a closer look? Please use Reply privately to author option to share the details. 

Regards,

Bharani, AdWords API Team

[Aviv Oron]

Replied privately :) Thanks!

[Andres Tobar]

Hi Aviv,

Were you able to get this issue resolved? I'm having the same exact issue with my setup at the moment.

Thanks,

Andres

On Thursday, December 28, 2017 at 12:32:19 PM UTC-5, Aviv Oron wrote:

[Aviv Oron]

Nope :(
Im still waiting for an update from adwords API team, i was told the issue was passed to engineering...

[Nadine Sundquist (AdWords API Team)]

Hello AdWordsians,

My apologies for not posting back here on the progress. This is a general ongoing issue where there are words or phrases that are returning stats in the UI, but not through the API. There appears to be a stricter filter that causes certain phrases to not show up in the API. I am actively working with the rest of my team in trying to find the exact source of the issue that is causing this. I'll post back here when we have more information. 

Regards,

Nadine, AdWords API Team

[Nadine Sundquist (AdWords API Team)]

Greetings AdWordsians,

I have wonderful news! Things should now be working as expected where the results from the UI should now match the results from the API. If you experience any more issue with this, please get back to me.

Thanks,

Nadine, AdWords API Team