Internal API Error

[InfoPunks GmbH]

hi,

i am trying to change TargetingSettings (setTargetAll) for existing campaigns using CampaignServiceInterface.

The code is strait forward: 1) fetch campaigns 2) adjust settings 3) upload campaigns. 

Tried many times with the same "Internal API Error". Could you please take a look on it?

The soap request and response attached as a text file

best regards,
Evgeny

[Google Ads API Forum Advisor Prod]

Hi Evgeny,

Your response looks ok, however, the campaign you are trying to update is a removed campaign which should cause you issues. Please try this call again with a campaign that is either paused or enabled.

Regards,
Anthony
Google Ads API Team
 

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[InfoPunks GmbH]

hi Anthony,

thanks for the check, however it does not work for ENABLED and PAUSED campaigns too.

we also tried to remove budget, name and status params from the request, but we still get the unexpected internal error.

the last soap request (without extra params) attached

best regards,
Evgeny

[Google Ads API Forum Advisor Prod]

Hello Evgeny,

The campaign ID 9062863394 from your last request is also a removed campaign. I was able to change the targetingSetting on my account with an enabled campaign. If you aren't able to, please share the SOAP logs for those requests.

[InfoPunks GmbH]

hi Anthony,

the campaign is being recreated on each run, the code is from our integration test.

I isolated the code in a separate method:
1. download campaign using campaignService
2. change the targetAll

3. collect errors

see the screenshot: the campaign is ENABLED at this point

new soap log also attached

best regards,
Evgeny

[Google Ads API Forum Advisor Prod]

Hello Evgeny,

Thanks for the logs. There might be an issue on our side. I'll have the team have a look at it and let you know when it is resolved.

[InfoPunks GmbH]

hi Anthony,

is there any update on this issue?

best wishes,
Evgeny

[Google Ads API Forum Advisor Prod]

Hi Evgeny,

My name is Pierrick and I am a Developer Advocate for Ads API.

We contacted with our Engineering team about this issue and we will keep you posted as progress is made.

In the meantime, could you let us know if this is issue is only happening during tests or also for campaigns that serve ad(s)?

Thanks,
Pierrick - Ads API Team

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[InfoPunks GmbH]

hi Pierrick,

we can not test this code in our real production environment, until we have fixed the targeting.

but i'm pretty sure, that our test adwords account is not a testing one: 1389157031

Evgeny

[InfoPunks GmbH]

hi Pierrick,

any updates on this issue?

best regards,
Evgeny

[Google Ads API Forum Advisor Prod]

Hi Evgeny,

The Engineering team is still looking into this, I will keep you posted as soon as progress is made.

Thanks,
Pierrick - Google Ads API Team

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[InfoPunks GmbH]

Hi Pierrick,

any news? 

best regards,
Evgeny

[Google Ads API Forum Advisor Prod]

Hi Evgeny,

Not yet, I contacted the Engineering team again so they provide me with an update.

[InfoPunks GmbH]

hi Pierrick,

any updates?

Best regards,
Evgeny