Re: [9-8107000017054] CampaignExtensionSettingService InternalApiError.UNEXPECTED_INTERNAL_API_ERROR while trying to add Ad Extension

[Sean Dorval]

Ivan,

Thank you for removing that post because of that.  I must of copied the data from the wrong file because I did remove that and copy it into a different file.  Sorry about that.

Also, I just tried running again and still getting the same UNEXPECTED_INTERNAL_API_ERROR.

Best regards,

Sean

On Fri, Apr 21, 2017 at 4:50 AM <adwordsap...@google.com> wrote:

Hi Sean,

I deleted your post from the forum because it contains sensitive information (clientCustomerId, developerToken and userAgent). Please refer to these guidelines before posting in the public forum.

The UNEXPECTED_INTERNAL_API_ERROR could be triggered by a temporary server-side issue. Having said that, I tried to execute the CampaignExtensionSettingService against my test account with similar setup based from your SOAP logs and was able to successfully add Callout and Sitelink extensions on my end. Could you try to execute the same API request and see if the error persists?

Regards,

Ivan 

AdWords API Team

[Ivan Bautista]

Hi Sean,

After taking another look at your SOAP requests particularly your geotargeting for your Sitelink, we notice that you are setting value "2840" in the locationName field instead of the Location criterion id field. Could you try setting the value "2840" in the id field instead and re-execute the CampaignExtensionSettingService and see if the error persists?

[Sean Dorval]

Ivan,

Thanks for the help.  This worked perfectly.  I appreciate the help!

Best regards,

Sean