Encounter 500 error

[Yang Wenjun]

Hi Team, 

When I tried to fetch all customer's detail infomation, I encountered "Internal 500 Error" 

Detail log as below

[2019-07-23 15:26:46 - INFO] Request

-------

Method: /google.ads.googleads.v2.services.GoogleAdsService/Search

Host: googleads.googleapis.com:443

Headers: {

  "developer-token": "REDACTED",

  "login-customer-id": "6369440097",

  "x-goog-api-client": "gl-python/3.6.8 grpc/1.22.0 gax/1.14.0 gapic/3.1.1",

  "x-goog-request-params": "customer_id=6134695458"

}

Request: customer_id: "6134695458"

query: "\n        SELECT \n            account_budget.resource_name,\n            account_budget.id,\n            account_budget.status,\n            account_budget.name,\n            account_budget.total_adjustments_micros,\n            account_budget.amount_served_micros,\n            account_budget.purchase_order_number,\n            account_budget.notes,\n            account_budget.proposed_spending_limit_micros,\n            account_budget.proposed_spending_limit_type,\n            account_budget.approved_spending_limit_micros,\n            account_budget.approved_spending_limit_type,\n            account_budget.adjusted_spending_limit_micros,\n            account_budget.adjusted_spending_limit_type\n        FROM account_budget\n        WHERE account_budget.status = \"APPROVED\"\n    "

page_size: 1

Response

-------

Headers: {

  "request-id": "e1o_mnrozwZF9i8CTwdhKQ"

}

Fault: {

  "created": "@1563895606.538119747",

  "description": "Error received from peer ipv4:172.217.11.170:443",

  "file": "src/core/lib/surface/call.cc",

  "file_line": 1052,

  "grpc_message": "Internal error encountered.",

  "grpc_status": 13

}

[2019-07-23 15:26:46 - WARNING] Request made: ClientCustomerId: 6134695458, Host: googleads.googleapis.com:443, Method: /google.ads.googleads.v2.services.GoogleAdsService/Search, RequestId: e1o_mnrozwZF9i8CTwdhKQ, IsFault: True, FaultMessage: Internal error encountered.

Filename:/opt/webeye/bazaar/mkt-reportwriter/production-gcp-usa.toml

Filename:/opt/webeye/bazaar/mkt-reportwriter/production-gcp-usa.toml

Traceback (most recent call last):

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/api_core/grpc_helpers.py", line 57, in error_remapped_callable

    return callable_(*args, **kwargs)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_interceptor.py", line 222, in __call__

    compression=compression)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_interceptor.py", line 257, in _with_call

    return call.result(), call

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_channel.py", line 295, in result

    raise self

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_interceptor.py", line 248, in continuation

    compression=new_compression)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_interceptor.py", line 272, in with_call

    compression=compression)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_interceptor.py", line 257, in _with_call

    return call.result(), call

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_channel.py", line 295, in result

    raise self

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_interceptor.py", line 248, in continuation

    compression=new_compression)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_interceptor.py", line 272, in with_call

    compression=compression)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_interceptor.py", line 256, in _with_call

    continuation, client_call_details, request)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/ads/google_ads/interceptors/exception_interceptor.py", line 139, in intercept_unary_unary

    self._handle_grpc_failure(response)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/ads/google_ads/interceptors/exception_interceptor.py", line 118, in _handle_grpc_failure

    raise exception

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_interceptor.py", line 248, in continuation

    compression=new_compression)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_channel.py", line 576, in with_call

    return _end_unary_response_blocking(state, call, True, None)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/grpc/_channel.py", line 467, in _end_unary_response_blocking

    raise _Rendezvous(state, None, None, deadline)

grpc._channel._Rendezvous: <_Rendezvous of RPC that terminated with:

status = StatusCode.INTERNAL

details = "Internal error encountered."

debug_error_string = "{"created":"@1563895606.538119747","description":"Error received from peer ipv4:172.217.11.170:443","file":"src/core/lib/surface/call.cc","file_line":1052,"grpc_message":"Internal error encountered.","grpc_status":13}"

>

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

  File "googleads_customer_client_sync.py", line 224, in <module>

    run(ga_client=ga_client)

  File "googleads_customer_client_sync.py", line 189, in run

    detail = get_account_detail(ga_client=ga_client, resource_name=resource_name)

  File "googleads_customer_client_sync.py", line 178, in get_account_detail

    raise e

  File "googleads_customer_client_sync.py", line 167, in get_account_detail

    total_budget, total_spend = get_account_budget(ga_client=ga_client, customer_id=customer.id.value)

  File "googleads_customer_client_sync.py", line 75, in get_account_budget

    for result in results :

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/api_core/page_iterator.py", line 204, in _items_iter

    for page in self._page_iter(increment=False):

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/api_core/page_iterator.py", line 235, in _page_iter

    page = self._next_page()

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/api_core/page_iterator.py", line 526, in _next_page

    response = self._method(self._request)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/api_core/gapic_v1/method.py", line 143, in __call__

    return wrapped_func(*args, **kwargs)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/api_core/retry.py", line 273, in retry_wrapped_func

    on_error=on_error,

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/api_core/retry.py", line 182, in retry_target

    return target()

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/api_core/timeout.py", line 214, in func_with_timeout

    return func(*args, **kwargs)

  File "/opt/webeye/bazaar/mkt-reportwriter/.venv/lib/python3.6/site-packages/google/api_core/grpc_helpers.py", line 59, in error_remapped_callable

    six.raise_from(exceptions.from_grpc_error(exc), exc)

  File "<string>", line 3, in raise_from

google.api_core.exceptions.InternalServerError: 500 Internal error encountered.

Thanks!  Hope it can be more stable in the future

[Google Ads API Forum Advisor Prod]

Hi Yang,

This seems like a temporary error at our end. Could you retry the call and let me know if it works?

Cheers
Anash

ref:_00D1U1174p._5001UEG8zv:ref

[Yang Wenjun]

Hi,

I tried and this error occurs occasionally.

Thanks!

在 2019年7月24日星期三 UTC+8上午3:10:07，adsapiforumadvisor写道：