Client Unable to Implement GBP as their Currency

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Chloe Bolton

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Mar 2, 2022, 6:04:36 AM3/2/22
to Google Ads API and AdWords API Forum
Hi there, 

My client with the CID 620-913-9472 is receiving the below message when entering GBP within the Ad Customiser - the ad continues to use USD. 

“The attribute "Customizer:Name" can not be found. Please check your spelling and capitalization;The attribute "Customizer:Price" can not be found. Please check your spelling and capitalization;The attribute "Customizer:Count" can not be found. Please check your spelling and capitalization;The attribute "Customizer:Percent" can not be found. Please check your spelling and capitalization”


What would be the guidance here>

Kind regards,
Chloe

Google Ads API Forum Advisor

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Mar 3, 2022, 1:07:10 AM3/3/22
to adwor...@googlegroups.com
Hi Chloe,

Thank you for reaching out to our API support team.

Could you confirm if you are uploading a sheet / file using the UI? If yes, then I would recommend that you reach out instead to the Google Ads Product support team via this help center link, as they should be more equipped in providing support for issues encountered when performing file uploads in the Google Ads UI.

However, if you are performing these uploads and encountered the errors while using the Google Ads API, you may provide our team with the complete request and response logs, and the request-id, so we can investigate further.

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

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Peter Laurence
Google Ads API Team
 


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